Junior Adminstrator – Customer Services & Order Processing
Cheltenham
Salary:
About the Role
Due to expansion Bifoldshop UK Ltd is looking for an enthusiastic and organised Junior
Administrator to join our Customer Services and Order Processing team.
This is an excellent opportunity for someone looking to start or develop their career in an
office environment. Full training will be provided, so previous experience is not essential. We
are looking for someone who is friendly, reliable, keen to learn and confident dealing with
customers.
Key Responsibilities
- Answering customer telephone calls and responding to emails
- Providing customers with product and order information
- Liaising with suppliers and internal departments
- Updating customer records and order information
- Following up on orders and delivery enquiries
- General office administration and filing
- Supporting the wider Customer Services team
- Providing a friendly and professional service to customers
About You
The successful candidate will ideally be:
- Friendly, approachable and confident speaking to customers
- Well organised with good attention to detail
- Comfortable using computers and learning new systems
- Able to communicate clearly, both verbally and in writing
- Reliable, punctual and hardworking
- A good team player with a positive attitude
- Keen to learn and develop new skills
- Able to work accurately in a busy office environment
Previous office or customer service experience is an advantage but not essential. Full
training will be provided.
What We Offer
- Competitive salary
- Full training and ongoing support
- Friendly working environment
- Opportunity to develop within the business
- Varied role with opportunities to learn new skills
- Company pension
- Holiday entitlement
How to Apply
If you are looking for your first opportunity in an office environment and would like to join a
growing company, we would love to hear from you.
To apply, please send your CV and a brief covering email explaining why you would be
suitable for the role.
Bifoldshop UK Ltd is an equal opportunities employer.
Salary: Competitive, depending on experience
Hours Per Week: Full-time
