Sales & Customer Service Consultants (Full time and Part time hours considered)
Cheltenham
No Agents Please.
The JG Travel Group is a leading provider of group travel offering exciting and diverse value for money tours, ranging from short breaks, classic seaside resort holidays, heritage tours, London theatre breaks / attractions, and European holidays, including Cruises, through a number of distinct brands.
We are an age-friendly workplace, and our company values are at the core of what we do:
- We care a lot
- We've got soul
- We make it easy
- We are in this together
Do you love talking and helping customers ? Do you enjoy working in a team that works together to deliver memorable experiences for customers? If yes, this role is for you ! We are looking for a number of customer friendly, experienced Sales and Customer Service Consultants to work as part of our busy Customer Contact team.
Putting the customer at the heart of all we do, we are looking for Sales Consultant roles whose main focus is to sell holidays and provide exceptional customer service to all enquiries that come through via the phone. This team is open seven days a week, so flexibility in terms of working hours is an absolute must. In return we will consider flexible working arrangements.
In addition, we are looking for someone to focus more on customer retention, cruise sales and supporting a number of areas administratively.
The ideal candidates for these exciting roles will have excellent communication and customer services’ skills, be computer literate, a fast learner, friendly and patient, along with the ability to maximise every sales opportunity. Prior hospitality or customer service experience ideally in a travel environment is desirable. Full training and support will be provided.
If you feel you have the relevant experience and attributes for this role, please send your CV to Helen Moylan/ HR Director by clicking on Apply Now without delay.
Benefits include:
- 25 days holiday plus your birthday off
- Option to buy additional holidays
- Company events
- Company pension
- Cycle to work scheme
- Employee discount
- Friends and family discount
- Free fruit in the office
- Referral programme
- Reservations Commission pay
Salary: Competitive Salary and Bonus Scheme
