Technical Sales Executive

We’re looking for a Technical Sales Executive to join our busy CTUK sales team—someone who can combine practical product know-how with a customer-first mindset.

You’ll manage inbound phone and email enquiries generated through our online presence—everything from small ceiling-tile orders to large-scale, complex suspended-ceiling and partitioning projects.

This is not an outbound or cold-calling role; the leads are already there. Your job is to understand the customer’s requirements, interpret drawings or specifications, provide fast and accurate quotations, and build trust through your technical advice and service to help convert the lead.

This role suits someone who is logical, practical, solution-minded, and enjoys a fast-paced environment where outstanding service is at the heart of everything they do.

Key Responsibilities

• Communicate with customers: Handle inbound calls and emails, providing friendly advice, accurate quotations, and outstanding service.
• Prepare accurate quotations: Review drawings and specifications to complete detailed material take-offs, identifying correct products and quantities using internal tools and supplier data.
• Source and confirm pricing: Liaise with manufacturers and suppliers to verify pricing, lead times, and availability, especially for bespoke or higher value enquiries.
• Provide technical guidance: Interpret specifications and recommend the most suitable suspended ceiling and partition solutions to meet customer requirements.
• Recommend smarter alternatives: Suggest equivalent or value-engineered products that improve cost, availability, or installation efficiency.
• Deliver exceptional service: Uphold CTUK’s standards for speed, accuracy, reliability, and clear communication.
• Collaborate across teams: Work closely with Sales, Procurement, and Customer Experience to ensure seamless handovers from quote to delivery.
• Contribute to continuous improvement: Share feedback to enhance processes, strengthen the brand, and improve the customer experience.

About You

You’re a practical, solution-focused problem solver who enjoys helping customers find the right products and systems. You might come from a trade, construction, or technical sales background—someone who understands how things work on-site as well as on paper.

Experience in interiors is preferred but not essential — full training provided.

Key Skills

• 5+ years’ experience in construction, interiors, or a related field
• Strong numerical and pricing skills; confident using Excel and calculators
• A technically minded person from the construction supply chain who enjoys solving customer problems.
• Internal sales professional with strong product and technical knowledge.
• Excellent communication and relationship-building abilities
• Proactive, reliable, and thrives in a fast-paced environment
• Team-focused with a positive, “get it done” attitude
• Confident negotiator, able to influence suppliers and secure great deals
• Comfortable working with builders, site managers, and trade customers

About the Company

Since our founding in 1974, we have grown into a leader in the commercial interiors industry. Established by Gary Hough, we began as a regional contractor and rapidly expanded. Over the years, we have diversified with the launch of several specialist brands, becoming a trusted provider of end-to-end workplace solutions.

With over 50 years of experience, we are dedicated to creating exceptional workspaces, from ceilings to floors, while investing in our future growth. We see potential in our team, and they see huge potential in us.

Certified as a Great Place to Work™

Need proof of our great company culture? We’ve got a certificate for it!
https://vimeo.com/1117840825?share=copy

We’ve been certified as a Great Place to Work™ after 100% of our employees gave positive experience feedback, based on our company culture, perks, support and values. Our staff will always be our priority and this certification allows us access to insights, analytics and workshops to continue to develop our people strategy.

Company Perks

We offer an excellent employee benefits program because we believe that a great process starts with great people. We recognise and reward our brilliant team with perks that include (but are by no means limited to):

• ? 25 days of annual leave
• ? Structured and supported professional development programmes
• ? Christmas and summer socials (with lots of fun in between!)
• ? Enhanced maternity/paternity packages
• ? Paid sick leave
• ? Bike2Work scheme
• ? Access to Employee Assistance Programme
• ?️ Annual free eye testing and contribution towards new glasses
• ✨ One paid volunteering day per year

Interested or know someone who might be? Please click on Apply Now to find out more.