A108 Summer Call Centre Advisor

You’ll offer a friendly, professional service to students and customers, supporting them by phone and email throughout the enrolment and onboarding process. You’ll give accurate, up‑to‑date advice, helping people take their next steps with confidence. You’ll promote our services positively, remove barriers, and support our recruitment and onboarding goals. You’ll be the first point of contact for any issues, following our quality and complaints procedures. You’ll also use and update our internal systems, maintain accurate records, and work to agreed quality standards and performance targets.

About You

• Knowledge and experience of Windows based software
• Experience of working in a fast-paced environment
• Experience of Customer Service

To find out more information about our benefits and the role, please refer to the supporting documents below.

Please note that shortlisting will take place every two-three weeks and we reserve the right to close this advert before the stated closing date should we receive a sufficient number of applications. Therefore, we would recommend an early application.

Important - due to the nature of the role, we will not be able to accommodate holiday leave during our busiest time of Monday 17 August through to Friday 11 September.

We are unable to offer sponsorship for this role.

Key search words: Assistance, Temporary, Support

How to apply:

Please review the Job Description and further details on our safer recruitment screening process to find out more about this role and apply online to join our team by clicking on Apply Now.