Complaints Manager

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Complaints Manager

Gloucestershire

Complaints Manager

Our client is a chartered Loss Adjusters servicing the Property Latent Defects Insurance market across the UK. Established in 2013, with offices in Shrewsbury, Cheltenham and London, they are entering an exciting period of growth to meet the needs of their expanding client base.

They are seeking a proactive and experienced Complaints Manager to lead their complaint's function, man click apply for full job details

Salary: £50,000 Annual +

Hours Per Week: Not Specified

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Customer Experience Executive

Workplace Interiors Co
Cheltenham
Salary: £27,500-£30,000 pa
Updated: 24-12-2025

As a Customer Experience Executive, you’ll play a key role in making sure every customer interaction runs smoothly from order to delivery & aftercare. This means staying on top of calls and emails, processing orders accurately, coordinating with our warehouse and courier partners, and keeping customers informed every step of the way. The role is both process-driven and dynamic. You’ll work within our ERP system to follow clear fulfilment and order management processes, ensuring accuracy and consistency, while also bringing the confidence and energy to adapt quickly, solve problems on the spot, and keep communication proactive and professional. It’s a fast-paced environment where no two d