Service Advisor

We are recruiting on behalf of our client, a reputable multi-franchise approved dealership located in Bristol, seeking a highly motivated vehicle service advisor to join their busy service department. The vehicle service advisor position offers an excellent opportunity to develop a long-term career within a successful and expanding organisation.

Benefits:

• Starting salary from 29,741 per annum, dependent on experience
• Additional annual bonus potential exceeding 6,000, with some service advisors earning over 12,000
• Overtime paid at time-and-a-half
• 22 days annual holiday plus eight bank holidays
• Workplace pension scheme
• Opportunities for career progression within a large multi-site group across South West England and South Wales
• Various additional company benefits, to be discussed upon application

Duties:

• Welcome customers and book vehicles into the service department for repairs and routine servicing
• Communicate effectively with customers regarding vehicle progress and required work
• Liaise with the workshop team to chase work in progress and ensure timely completion
• Upsell additional products and services where appropriate as the Service Advisor
• Take payments for completed work
• Build strong relationships with customers, ensuring high levels of customer satisfaction
• Advise customers on minor technical issues and explain repair processes clearly
• Possible involvement with warranty authorisation and liaising with vehicle manufacturers (advantageous but not essential)

Requirements:

• Recent or current experience as a service advisor or similar role within the automotive retail industry is highly advantageous
• Strong customer service background with excellent communication skills
• Good organisational skills and IT literacy (experience with Pinewood Pinnacle is desirable)
• Basic mechanical understanding of vehicles
• Ability to influence and up-sell to customers
• Confident relationship builder with attention to detail

Contact Hamish Lowrie, Automotive Recruitment Specialist at Perfect Placement covering Bristol and the surrounding areas, today to discover more about this fantastic Service Advisor opportunity.

Perfect Placement are specialists in Automotive Recruitment. So if you are looking for a New Job in the Motor Trade, be sure to contact our team today.