Account manager

WHAT'S IN IT FOR YOU?

A supportive and collaborative team environment

Excellent opportunities for professional development and career progression

Competitive salary package

Performance-based bonus of £2,000–£3,000 after 6 months

Pension and life insurance

Employee wellbeing support, including counselling services

22 days’ holiday plus bank holidays, increasing to 25 days with service

On-site parking

Smart-casual dress code

Regular company social events

MUST HAVE'S

We're looking for someone who is confident, organised and enjoys working with people. You’ll need:

Previous experience in Account Management or customer relationship management

Excellent communication and organisational skills

The ability to analyse reports and confidently interpret data

Confidence using Microsoft Office and CRM systems

A professional, proactive and solutions-focused approach

NICE TO HAVE'S

Previous experience within debt collection, credit control or financial services

SO, WHAT WILL YOU BE DOING?

• You’ll take ownership of your own portfolio of client accounts, becoming a trusted point of contact and building strong, long-term relationships.
• Your day will involve:
• Managing and developing a portfolio of client accounts
• Building strong relationships and becoming a trusted contact for your clients
• Keeping clients up to date with regular performance reports and account updates
• Working closely with internal collections teams to ensure client expectations are met
• Investigating queries, resolving issues and finding practical solutions
• Reviewing account performance and identifying opportunities to improve results
• Using data and reporting to understand performance and support client conversations
• Supporting client retention and contributing to wider business development activity
• This is a great opportunity for someone who enjoys variety, responsibility and working closely with clients, with the chance to make a real impact on the relationships you manage.

HELPFUL EXTRAS

£2,000–£3,000 performance-based bonus after 6 months

22 days’ holiday plus bank holidays, increasing to 25 days with service

On-site parking

Smart-casual dress code

Pension and life insurance

Employee wellbeing and counselling support

Company social events

Opportunities to develop and progress within the business

INTERESTED?

Send your CV to i2i Recruitment today.

Our mission of 'Making Recruitment Personal' also means making recruitment fair. As a result, we are committed to reviewing every application with a sense of diversity and inclusion.

We strive to personally connect with each applicant, but due to the number of applications we receive, this is not always possible. We will still aim to update you on your application, regardless of whether it is successful.