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Trainee Technical Support Technician
Cheltenham
Are you technically minded, great with people and looking for an opportunity to kick-start your career in the renewable energy industry?
We're looking for an enthusiastic Trainee Technical Support Technician to join a growing business, combining customer service with hands-on technical work. No previous technical experience is required, just a natural aptitude for problem-solving, excellent customer service skills and a willingness to learn! MUST HAVE FULL UK DRIVING LICENCE.
A qualification in Electrical Installation, Electrical Engineering, Electronics or a similar subject would be advantageous but is not essential, with full training provided.
This is a full-time, permanent position based in Gloucestershire , working typically 8am - 4pm , with paid overtime and UK-wide travel.
The successful Trainee Technical Support Technician should have:
* A natural technical aptitude, with a genuine interest in how things work and a willingness to learn.
* Excellent customer service and communication skills, with a friendly, personable and professional approach.
* Strong problem-solving skills, with a practical, hands-on attitude and good attention to detail.
* The ability to work independently, manage their workload and adapt to different situations.
* A full UK driving licence and willingness to travel to customer sites across the UK.
In this role, the Trainee Technical Support Technician will be responsible for:
* Providing technical support and customer service over the telephone, assisting customers with enquiries and troubleshooting issues.
* Travelling to customer sites across the UK to investigate faults, diagnose technical problems and carry out basic remedial work.
* Completing like-for-like component replacements, system checks and basic fault finding where required.
* Producing accurate site reports, maintaining detailed records and communicating findings to the wider customer service and technical teams.
* Delivering excellent customer service, ensuring all work is completed safely and professionally whilst attending relevant technical training.
Our client is offering the successful Trainee Technical Support Technician a salary of £25,000 - £28,000 per annum, plus a fantastic benefits package including:
* Paid overtime
* Company vehicle & fuel card for site visits
* Daily allowances for food & refreshments when travelling
* All business travel expenses covered
* Full training & ongoing development opportunities
* A varied role combining office-based and field-based work
If you're technically minded, great with people and eager to develop new skills , we'd love to hear from you! Whether you've recently completed a technical qualification or simply have a natural aptitude for practical work and a passion for customer service, this could be a fantastic opportunity to start your career in the renewable energy industry.
Apply now or contact Katie Tyrrell at RE Recruitment to find out more about this fantastic opportunity! Don't delay, as we're keen to speak with suitable candidates and arrange interviews.
We're looking for an enthusiastic Trainee Technical Support Technician to join a growing business, combining customer service with hands-on technical work. No previous technical experience is required, just a natural aptitude for problem-solving, excellent customer service skills and a willingness to learn! MUST HAVE FULL UK DRIVING LICENCE.
A qualification in Electrical Installation, Electrical Engineering, Electronics or a similar subject would be advantageous but is not essential, with full training provided.
This is a full-time, permanent position based in Gloucestershire , working typically 8am - 4pm , with paid overtime and UK-wide travel.
The successful Trainee Technical Support Technician should have:
* A natural technical aptitude, with a genuine interest in how things work and a willingness to learn.
* Excellent customer service and communication skills, with a friendly, personable and professional approach.
* Strong problem-solving skills, with a practical, hands-on attitude and good attention to detail.
* The ability to work independently, manage their workload and adapt to different situations.
* A full UK driving licence and willingness to travel to customer sites across the UK.
In this role, the Trainee Technical Support Technician will be responsible for:
* Providing technical support and customer service over the telephone, assisting customers with enquiries and troubleshooting issues.
* Travelling to customer sites across the UK to investigate faults, diagnose technical problems and carry out basic remedial work.
* Completing like-for-like component replacements, system checks and basic fault finding where required.
* Producing accurate site reports, maintaining detailed records and communicating findings to the wider customer service and technical teams.
* Delivering excellent customer service, ensuring all work is completed safely and professionally whilst attending relevant technical training.
Our client is offering the successful Trainee Technical Support Technician a salary of £25,000 - £28,000 per annum, plus a fantastic benefits package including:
* Paid overtime
* Company vehicle & fuel card for site visits
* Daily allowances for food & refreshments when travelling
* All business travel expenses covered
* Full training & ongoing development opportunities
* A varied role combining office-based and field-based work
If you're technically minded, great with people and eager to develop new skills , we'd love to hear from you! Whether you've recently completed a technical qualification or simply have a natural aptitude for practical work and a passion for customer service, this could be a fantastic opportunity to start your career in the renewable energy industry.
Apply now or contact Katie Tyrrell at RE Recruitment to find out more about this fantastic opportunity! Don't delay, as we're keen to speak with suitable candidates and arrange interviews.
Salary: £25k - 28k per year
