Client Engagement Manager

Wildwood Ecology is an award-winning ecological consultancy and certified B Corporation. With offices in Stroud (Gloucestershire) and Caerphilly (South Wales) we help architects, planning consultants and aspirational individuals navigate their way through planning to create inspirational sustainable developments.

We are seeking a Client Engagement Manager to act as the primary point of contact for prospective and existing clients, managing the quoting, onboarding, and early project delivery stages; to support the Business Development Manager (BDM) by providing operational delivery of sales processes and reporting on key performance metrics.

The Client Engagement Manager (CEM) ensures that every client enjoys a consistent, professional, and supportive journey with Wildwood Ecology. Working closely with the Business Development Manager (BDM) and Ecological delivery teams, the CEM converts interest into projects by managing the quote-to-onboarding process, delivering outstanding client care, and ensuring smooth communication between clients and the delivery team.

This role is ideal for individuals who are commercially minded, client-focused, and keen to develop towards more senior business development positions.

As part of a B-Corp certified consultancy, the CEM will not only drive excellent client care but also contribute to Wildwood’s purpose of delivering ecological outcomes in line with our core values.

Find out more by downloading our application pack by clicking on Apply Now.