Regulatory Support Officer

About The Role

Regulatory Support Officer (Environmental Health)

Contract type: 12 Months, fixed term contract Maternity Cover

We're looking for a motivated and detail-oriented Regulatory Support Officer to join our Environmental Protection team in Cirencester. This is a fantastic opportunity for someone who enjoys working both in the office and out in the field, supporting the delivery of key environmental health services that make a real difference to our communities.

About the Role

In this role, you'll support Officers and Senior staff across a wide variety of environmental protection activities, including:

- Assisting with HMO and caravan site licence applications and inspections
- Supporting investigations into nuisance, pest control and enviro-crimes
- Conducting Private Water Supply sampling and maintaining related records
- Carrying out air quality monitoring (monthly diffusion tube replacement)
- Setting up and collecting noise monitoring equipment
- Supporting Officers with public health burials and other statutory duties

No two days are the same - you could be reviewing information, liaising with residents, or out on site inspections helping to keep West Oxfordshire a safe, healthy, and sustainable place to live.

You will need….

- Minimum of 5 GCSEs (Grade C/4 or above) including Maths and English (or equivalent)
- Strong communication and customer service skills - able to remain calm and confident in challenging situations
- Ability to manage time effectively and maintain accurate records
- Confidence with IT systems, including Microsoft and Google packages

It's an advantage (but not essential) if you have:

- Experience working in environmental health or within a public sector setting
- Knowledge of environmental protection services
- Experience with Uniform Idox software

This is a fantastic opportunity to develop a career in Environmental Protection, gaining a broad range of experience across public health, housing, licensing, and environmental compliance. You'll be part of a supportive team that values professional growth, teamwork, and community impact.

For more information about this role and to apply please click on Apply Now.

Special Conditions

- You will need a full UK driving licence and access to a vehicle for work purposes.

What we can do for you

- Agile working allowing a mix of home and office working
- Flexible working arrangements (depending on the role)
- 27 days paid annual leave (pro rata if you are working part time) plus bank holidays and an extra two volunteering days off a year for you to support a charity of your choice
- Renewed again for another year there is a health cash plan giving you cash back on health, dental and eye care
- Pension scheme with a good employer contribution of up to 7% of your earnings
- Employee Assistance Programme 24/7, providing positive, preventative and supportive advice and counselling to deal with everyday events and issues
- Cycle to work scheme
- Salary sacrifice car lease scheme with significant tax and NI savings to be made on electric cars
- Generous sickness cover above statutory entitlements
- Additional income protection, covering 50% of your salary for potentially a further five years if you are unable to work due to sickness or injury
- Life assurance, currently four times your annual salary

About The Organisation

You will be employed by Publica Group Ltd which was created by four partner Councils (West Oxfordshire District Council, Cotswold District Council, Cheltenham Borough Council and Forest of Dean District Council) to deliver more efficient and improved services. 

Publica is a unique place to work, established to transform the way local services are delivered, fundamentally rethinking the way our services are designed and delivered in a digital era, making us a customer-focused organisation driven by real user needs.