OPERATIONS INTERN

Full time, Fixed-Term Contract (8 months, ending 30th October 2026)
Salary £23,750 (pro-rata)
+ 33 days holiday per annum (including bank holidays)
5% pension employer contribution and ticket allocation

About Cheltenham Festivals
Cheltenham Festivals is a charity creating joyful, inspiring cultural experiences through our world-renowned Jazz, Science, Music and Literature Festivals. We champion accessibility, inclusion and sustainability across all our work.
We are seeking an enthusiastic Operations Intern to support the smooth planning and delivery of our 2026 festival programme.

The Role
Working with the Operations Manager and three Operations Coordinators, you will help ensure effective festival logistics, administration and on-site delivery. You will receive training in FestivalPro and work with teams across the organisation.

Key Responsibilities: Pre-Festival:
• Administrative support across the Operations team
• Assist with travel and logistics forms, including speaker presentation collation
• Book props, equipment and other items required for events
• Support—and later lead—on participant travel and vehicle bookings
• Keep event admin accurate within FestivalPro
• Arrange meetings, agendas and minutes
• Coordinate festival ID materials
• Assist with setting up and running the festival site office
• Produce signage, parking schedules and documentation
• Support artist rider requests and Marketing show admin
• Help maintain storage spaces
During Festivals:
• Support Get In/Get Out with Operations and Production
• Assist Artist Liaison with hospitality needs
• Lead on artist/speaker transport and volunteer drivers
• Provide ad hoc support across departments
• Cover Operations Coordinators where needed
About You
• Clear and confident communicator
• Good IT skills, with willingness to learn new systems
• Strong attention to detail; organised and methodical
• Calm under pressure and able to prioritise
• Team player—respectful, inclusive and supportive
• Creative thinker with a proactive, flexible approach
• Interest in arts, science or events
• GCSE Maths & English (or equivalent)
What We Offer
• Hands-on operational and event management experience
• Training including FestivalPro
• Insight into a leading cultural charity
• Pension scheme and staff ticket allocation
• Pro-rata holiday entitlement including bank holidays
 

At Cheltenham Festivals we care deeply about inclusive practice and diversity. We are an equal opportunities employer who embraces the benefits of diversity so that everyone – irrespective of individual differences in their identities, background or any personal characteristics – receives fair and equal treatment in a safe, welcoming and enjoyable environment.

For a downloadable job description and application form please click on Apply Now.