Band 3 Clinical Services Administrator - Bristol

Job summary

Are you an experienced, highly motivated administrator looking for a new challenge? Are you approachable, friendly and compassionate with enthusiasm for developing new skills? If this describes you then this could be the opportunity for you to join a progressive and forward thinking mental health service.

This varied and interesting role provides administrative support to the Community teams. You will demonstrate good initiative and judgement, as you will have to work independently but also as part of the wider admin team. Good communication and organisational skills are vital. Service user care is at the heart of our work so empathy and compassion goes without saying.

Ideally you will have previous clerical and administrative experience and have a good working knowledge of Microsoft Office packages

Right to Work in the UK This position is not eligible for Skilled Worker visa sponsorship. Applicants must already hold the legal right to work in the UK at the time of application, as the organisation is unable to support sponsorship for this post.

Main duties of the job

To provide comprehensive administration support to multidisciplinary teams, wards or departments including named medical staff, junior medical staff and the system-wide multi-disciplinary team.

This will include being the first point of contact for that team, ward or department and could involve duties such as meeting and greeting visitors, receiving initial enquiries and directing telephone calls

You will need to be flexible and reactive to the current requests and demands.

You will have empathy with/and or experience of working with people who have experienced mental health and you will need a degree of resilience as some of the work can include details of a distressing nature, though full support is given by AWP through peer support, regular formal supervision and access to the Employee Assist programme.

About us

We are the lead provider of healthcare for people with serious mental illness, learning disabilities and autism across Bath and North East Somerset (BaNES), Swindon and Wiltshire, and Bristol, North Somerset and South Gloucestershire.We aim to provide High Quality, Compassionate Care everywhere, every day. This means our services will be safe, clinically effective and provide a positive all round experience for our patients, families and carers. And we believe passionately in treating everyone with kindness, respect and empathy.Key to this is providing a supportive and safe environment for our 4,000 staff where we all feel welcome and able to do the best we can for those we support. Our staff and teams work incredibly hard delivering services across more than 90 locations, covering 2,200miles, to more than 1.8million people.At AWP we actively encourage applicants from all backgrounds; we are particularly keen to encourage applications from people from Black, Asian and minority ethnic backgrounds, those with disabilities and from the LGBTQ+ community. We want people to bring their unique blend of experiences, backgrounds, perspectives and knowledge to AWP, as diversity makes us stronger.

Details

Date posted

10 June 2026

Pay scheme

Agenda for change

Band

Band 3

Salary

£25,760 to £27,476 a year

Contract

Permanent

Working pattern

Full-time, Part-time

Reference number

342-SEC024-0626

Job locations

Blackberry Hill Hospital

Manor road

Bristol

BS16 1EG

United Kingdom