Band 4 Clinical Lead Administrator - S.Glos

Job summary

We're seeking an enthusiastic and highly skilled Lead Administrator to join South Gloucestershire's Psychological Therapies clinical administration team.

We are a multidisciplinary team providing specialist psychological interventions to service users within our community. Our work is rooted in empathy, collaboration, and care where compassion, innovation, and inclusivity are at the heart of everything we do.

You'll bring strong administrative experience alongside excellent communication and IT skills, with an understanding of secondary mental health services. You will be empathetic and have experience in taking frontline telephone calls. We are looking for an organised, proactive team player who can also work independently.

This is a job share role with another Lead Administrator and you will be required to supervise a band 3 colleague. Thursday and Friday will be required for this 15 hour post.

Please note - this vacancy is not eligible for a sponsorship.

Main duties of the job

To provide comprehensive administration and support to the Psychological Therapies clinical team.

There will be an expectation for the post holder to work to a high standard, be highly motivated, flexible and multi-skilled with excellent organisational skills. They will possess excellent working knowledge of all Microsoft Office systems including Word and Excel.

The post holder will need to meet deadlines, enter and collate data (key performance indicators) and maintain standards relating to administrative processes. They will need to be able to work within a team effectively and share work streams where appropriate.

The post holder will be crucial in maintaining diaries and arranging meetings, taking formal minutes and keeping appropriate records on the most up to date templates.

There may be expectation to provide support to other teams within the locality, including setting up and note taking for formal HR processes.

The post holder may be expected to line manage others and will provide support and guidance for matters that are escalated to them. The post holder will be expected to work without direct supervision, manage their own workload and report to the Head of Psychological Therapies and Locality Business Coordinator.

About us

We are AWP (Avon and Wiltshire Mental Health Partnership NHS Trust)a diverse organisation with over 5,000 dedicated staff providing inpatient and community-based mental health care.

We provide services from a range of locations to approximately 1.8 million people living in Bath and North East Somerset (B&NES), Bristol, North Somerset, South Gloucestershire, Swindon, across the county of Wiltshire and in parts of Dorset.

Our outstanding people promote mental health and wellbeing. The expertise and resources within AWP are dedicated to a person-centred approach for those who use our services and for all employees. We recognise that happy and fulfilled employees give better care

At AWP we actively encourage applicants from all backgrounds; we are particularly keen to encourage applications from people from Black, Asian and minority ethnic backgrounds, those with disabilities and from the LGBTQ+ community. We want people to bring their unique blend of experiences, backgrounds, perspectives and knowledge to AWP, as diversity makes us stronger.

Details

Date posted

17 July 2026

Pay scheme

Agenda for change

Band

Band 4

Salary

£28,392 to £31,157 a year pro rata

Contract

Permanent

Working pattern

Part-time

Reference number

342-SGLOS032-0726

Job locations

Kingswood Civic Centre

High Street

Bristol

BS15 9AG

United Kingdom