Band 4 Clinical Services Lead Administrator - Bristol

Job summary

We are looking for an enthusiastic self-motivated person who can work under pressure, use their initiative, professional attitude, and administrative skills to support the ongoing development and smooth running of the service. The post holder will provide support to the Multi-Disciplinary Team, and will need to have a flexible and adaptable approach to conflicting demands and deadlines.

The role will involve competent use of IT systems used within AWP, for which training will be provided. Duties will include daily key performance monitoring, complex diary/calendar management, arranging and attending meetings, note taking, typing and collating letters, and liaising with external agencies.

You will manage your own workload, ensuring that work is prioritised and dealt with in a timely manner. You will have an innovative approach to team working. You will receive supervision, support and guidance from the Business Manager.

To provide comprehensive administration and secretarial leadership to the Divisional teams based at Blackberry Hill Hospital, Bristol. Good written communication is essential as duties include taking notes and creating a set of minutes for a variety of different meetings.

This role requires excellent communication skills and time management skills. This role would suit you if: you like to work in a team of administrators supporting a large and diverse group of clinical practitioners; you are able to manage your own workload and enjoy a varied day.

Main duties of the job

To provide comprehensive administration and secretarial support to multidisciplinary teams, wards or departments including named medical staff, junior medical staff and the system-wide multi-disciplinary team.

There will be an expectation for the post holder to be highly motivated, flexible and multi-skilled with excellent organisational skills. They will possess excellent working knowledge of all Microsoft Office systems including Word and Excel.

The post holder will be able to work to high standards and will be required to take personal details from people and upload onto the electronic patient record system (RiO). The post holder will need to meet deadlines, collate data and maintain standards relating to administrative processes. They will need to be able to work within a team effectively and share work streams where appropriate.

The post holder will be expected to line manage others and will provide support and guidance for matters that are escalated to them by Clinical Services Administrators. The post holder will be expected to work without direct supervision and manage their own workload.

The post holder will be key in maintaining diaries and arranging meetings, taking formal minutes and keeping appropriate records on the most up to date templates. Their work is managed rather than supervised and they are accountable for their own actions - manager is available for reference but generally, they will manager their own workload

About us

We are AWP (Avon and Wiltshire Mental Health Partnership NHS Trust) a diverse organisation with over 5,000 dedicated staff providing inpatient and community-based mental health care.

We provide services from a range of locations to approximately 1.8 million people living in Bath and North East Somerset (B&NES), Bristol, North Somerset, South Gloucestershire, Swindon, across the county of Wiltshire and in parts of Dorset.

Our outstanding people promote mental health and wellbeing. The expertise and resources within AWP are dedicated to a person-centred approach for those who use our services and for all employees. We recognise that happy and fulfilled employees give better care.

At AWP we actively encourage applicants from all backgrounds; we are particularly keen to encourage applications from people from Black, Asian and minority ethnic backgrounds, those with disabilities and from the LGBTQ+ community. We want people to bring their unique blend of experiences, backgrounds, perspectives and knowledge to AWP, as diversity makes us stronger.

Right to Work in the UK This position is not eligible for Skilled Worker visa sponsorship. Applicants must already hold the legal right to work in the UK at the time of application, as the organisation is unable to support sponsorship for this post.

Details

Date posted

29 January 2026

Pay scheme

Agenda for change

Band

Band 4

Salary

£27,485 to £30,162 a year pro rata

Contract

Permanent

Working pattern

Part-time

Reference number

342-CS002-0126

Job locations

Bybrook Lodge

Bristol

BS16 1EG