Band 3 Clinical Services Administrator - Falfield

Job summary

HMP Eastwood Park is an uncategorised women's prison that acts as a local/remand facility as well as a resettlement jail. It receives clients from nine counties, South Wales, and approximately 74 courts. In practice, this means it caters to the needs of women at all stages of the criminal justice process--from those on remand or newly sentenced, who may require stabilisation and detoxification from drugs or alcohol and/or may present with a complex and acute array of health and social care needs, through to more settled women who need assistance to plan a successful transfer at the end of their sentence back into the community.

The role of Administrator is pivotal to the smooth running of the Wellbeing Team (Mental Health and Substance Misuse Psycho-Social) at Eastwood Park, supporting the clinical staff with a wide range of tasks and duties. There is ample opportunity for training and professional development.

The individual will be working within a multidisciplinary team made up of psychiatrists, psychologists, managers, nurses, social workers, and support workers, alongside the wider prison community of PPG Healthcare, prison officers, non-statutory providers, as well as community agencies.

Right to Work in the UK This position is not eligible for Skilled Worker visa sponsorship. Applicants must already hold the legal right to work in the UK at the time of application, as the organisation is unable to support sponsorship for this post.

Main duties of the job

The post holder will be able to work to high standards and will be required to take personal details from individuals and upload them onto the electronic patient record system (System One/RIO). The post holder will need to meet deadlines, collate data, and maintain standards relating to administrative processes. They must be able to work effectively within a team and share work streams where appropriate.

The post holder will play a key role in maintaining diaries and arranging meetings, taking formal minutes, and keeping appropriate records using the most up-to-date templates. Their work is managed rather than supervised, and they are accountable for their own actions. The manager is available for reference, but generally, they will manage their own workload.

For a full list of duties and responsibilities, please see the attached job description.

About us

We are AWP (Avon and Wiltshire Mental Health Partnership NHS Trust): a diverse organisation with over 5,000 dedicated staff providing inpatient and community-based mental health care.

We provide services from a range of locations to approximately 1.8 million people living in Bath and North East Somerset (B&NES), Bristol, North Somerset, South Gloucestershire, Swindon, across the county of Wiltshire, and in parts of Dorset.

Our outstanding people promote mental health and wellbeing. The expertise and resources within AWP are dedicated to a person-centred approach for those who use our services and for all employees. We recognise that happy and fulfilled employees give better care.

At AWP, we actively encourage applicants from all backgrounds; we are particularly keen to encourage applications from people from Black, Asian, and minority ethnic backgrounds, those with disabilities, and from the LGBTQ+ community. We want people to bring their unique blend of experiences, backgrounds, perspectives, and knowledge to AWP, as diversity makes us stronger.

Details

Date posted

03 February 2026

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,937 to £26,598 a year (pro rata)

Contract

Permanent

Working pattern

Full-time, Part-time

Reference number

342-SS010-0226

Job locations

HMP Eastwood Park

Church Avenue

Falfield

GL12 8DB