Clerical Officer, Band 2

Job summary

Are you organised, friendly and looking to start or develop a career in NHS administration?

We are seeking a Band 2 Clerical Officer to join our Specialist Palliative & Enhanced Supportive Care team.

This role plays a key role in ensuring the smooth day-to-day operation of the service by providing an efficient, confidential, and professional administrative support to the nursing and clinical team.

This role contributes directly to the delivery of a high-quality, patient-focused palliative care service and requires a strong commitment to confidentiality, teamwork, and continuous personal development.

Main duties of the job

Your duties will include answering calls, booking appointments, processing referrals, maintaining electronic records and handling correspondence. Full training will be provided, and you will be supported to build confidence in Trust systems and processes.

You'll need good communication and organisational skills, a professional and compassionate approach, and the ability to manage a busy workload. You'll work as part of a friendly and supportive administrative team, with opportunities to learn new skills and provide cover across both hospital sites when required.

About us

Gloucestershire Hospitals NHS Foundation Trust based at both Gloucestershire Royal Hospital and Cheltenham General Hospital.

Our Specialist Palliative & Enhanced Supportive Care Service is based in both Gloucestershire Royal and Cheltenham General hospitals with the admin team working across both sites.

Holiday entitlement of 27 days per year, plus Bank Holidays, rising to 33 days after 10 years' service

An annual personal development review to support your career aspirations

Occupational health services and support

Automatic membership of the NHS Pension Scheme

Details

Date posted

07 April 2026

Pay scheme

Agenda for change

Band

Band 2

Salary

£25,272 a year (pa pro rata if part-time)

Contract

Permanent

Working pattern

Full-time

Reference number

318-26-T0208

Job locations

Gloucestershire Royal Hospital

Great Western Road

Gloucester

GL3 1NN

For further information and to apply, click on the APPLY BUTTON at the bottom of this advert, then click on CONTINUE to view the supporting documents or apply online.