Deputy Admin Manager

Job summary

We now have an exciting opportunity for a permanent full time enthusiastic Deputy Administration Manager to join our inpatient administration team. The Deputy Administration Manager must be able and willing to work in a busy environment where priorities change on a daily basis, have excellent interpersonal skills and a willingness to embrace change. The post holder will be required to work across all areas of the hospital and other sites as the needs of the service dictate.

We are looking for a skilled individual to provideleadership and direct line management and associated responsibilities to administrative staff within the Countywide Locality. You will deliver upon a range of administrative functions as part of the on-going strategic and business planning for the Countywide Locality and work closely with the clinical team(s) to provide an administration service in accordance with the requirements of the Administration Service Manager.

You will project the professional image of the business through demonstrating excellent customer care in all activities and adopt a constantly flexible approach to ensure that all individual and team objectives are completed efficiently and within given timescales.

Main duties of the job

• Working collaboratively with key partners and subcontractors
• Providing leadership and direct line management and associated responsibilities to administrative staff within the Countywide Locality (20 - 25 staff)
• Deliver upon a range of administrative functions as part of the on-going strategic and business planning for the Countywide Locality
• Work closely with the clinical team(s) to provide an administration service in accordance with the requirements of the Administration Service Manager
• Project the professional image of the business through demonstrating excellent customer care in all activities
• Adopt a constantly flexible approach to ensure that all individual and team objectives are completed efficiently and within given timescales
• Always maintain confidentiality
• Budget holder and signatory (admin staff and non-pay) as delegated by the Administration Service Manager

The qualification, training & experience requirements for the role are underlined in the Job Description/Person Specification.

About us

We have a skilled and dedicated workforce of over 5000 colleagues working in a diverse range of services over 55 sites and within people's homes. We strive to enable a welcoming workplace culture that builds and celebrates civility, inclusivity and diversity, while providing a sense of belonging and trust.

Annual staff surveys, regular Pulse surveys and other engagement opportunities provide our people with lots of opportunity to tell us about their experiences of working with us. In the latest staff survey, 61% of colleagues gave us their views. It was great to hear that:

• 72% of colleagues would recommend the Trust as a place to work, ranking us 1st for Provider Trusts in the South West region on this question.
• 76% would recommend the standard of care provided in our services if a friend or relative needed treatment, also ranking us 1st in the South West region.
• 81% said that care of patients and service users is the Trust's priority, compared with an average in comparable NHS Trusts in England of 64%.

This high-level overview shows we are in a healthy position, with higher scores than average for comparable organisations, alongside a great response rate, indicating good staff engagement. However, we also know we have plenty of room for improvement in many areas. To that end, we continue to prioritise and invest in our commitment to genuinely becoming a Great Place to Work with consistent top-quartile performance in the annual staff survey and Pulse surveys.

Details

Date posted

16 April 2026

Pay scheme

Agenda for change

Band

Band 5

Salary

£32,073 to £39,043 a year per annum

Contract

Permanent

Working pattern

Full-time

Reference number

327-26-186-A

Job locations

Wotton Lawn Hospital

Horton Road

Gloucester

GL1 3WL

For further information and to apply, click on the APPLY BUTTON at the bottom of this advert to view the supporting documents or apply online