Radiology Admin Support, Band 3

Job summary

The post holder will provide comprehensive administrative and secretarial support to the Radiology Department, combining appointment booking, waiting list management and medical secretarial duties to support the effective delivery of diagnostic imaging services.

The role will act as a key point of contact for patients, referrers, consultants, radiographers and administrative colleagues, ensuring that appointments are booked efficiently, referrals are managed appropriately, and correspondence is processed accurately and in a timely manner.

Working within a busy multidisciplinary environment, the post holder will contribute to the achievement of national access standards, excellent patient experience and the smooth running of Radiology services across all modalities.

The role includes responsibility for appointment scheduling, telephone enquiries, waiting list management, consultant administrative support and maintenance of accurate patient records.

By joining our Trust, you will benefit from an excellent package that includes exclusive benefits, flexible working opportunities and the chance to gain valuable experience in one or both of our innovative hospitals.

Main duties of the job

The post holder will possess significant administrative experience gained within a busy office environment, with a proven ability to manage competing priorities and work accurately under pressure. They will demonstrate excellent communication and customer service skills, including experience of dealing effectively with members of the public in a professional and compassionate manner. Strong organisational and prioritisation skills are essential, together with good keyboard and IT skills and experience of using Microsoft Office applications. The role requires a high level of accuracy in data entry and record maintenance, an understanding of the importance of confidentiality, and the ability to handle sensitive information appropriately. The successful candidate will be capable of working both independently and as part of a multidisciplinary team. Previous NHS experience, medical secretarial experience, appointment booking or outpatient scheduling experience, and experience working within a Radiology or Diagnostic Imaging environment would be advantageous.

About us

We take pride in placing people at the centre of everything we do, working together as a united team. Driven by a shared ambition to continually grow, develop, and learn, we recognise and value every contribution. By combining our experience and skills, we not only support our vibrant, diverse communities, but also support one another.

With a team of over 9,000 employees, we are proud to be the largest employer in Gloucestershire and rank among the top 10 largest Trusts in the Southwest region. By joining our Trust, you will benefit from an excellent package that includes exclusive benefits, flexible working opportunities and the chance to gain valuable experience in one or both of our innovative hospitals.

As well as generous annual leave allowance, you will have access to the excellent NHS pension scheme, competitive bank rates, discounts at local shops and restaurants, access to two on-site nurseries, discounted public transport, reward and recognition and a range of health and wellbeing initiatives to support you.

Details

Date posted

10 August 2026

Pay scheme

Agenda for change

Band

Band 3

Salary

£25,760 to £27,476 a year (pa, pro rata if part-time)

Contract

Fixed term

Duration

12 months

Working pattern

Full-time

Reference number

318-26-T0528

Job locations

Gloucestershire Royal Hospital

Gloucester

GL1 3NN

United Kingdom

For further information and to apply, click on the APPLY BUTTON at the bottom of this advert, then click on CONTINUE to view the supporting documents or apply online.