Receptionist, Band 2- Emergency Department

Job summary

Receptionist, Band 2- Emergency Department

Are you enthusiastic, highly motivated and wanting to work for the NHS? If you are looking for a job where you will be kept busy and no day is the same, the Receptionist role could be for you.

This specific job role entails working shifts on a set shift pattern which will include working unsocial hours, weekends and Bank Holidays. Unsocial hours worked attract an enhanced rate of pay. You must be able to have a flexible approach and be able to work extra shifts to ensure Reception has optimum Reception cover. Shifts at GRH are:- 7am - 3pm; 3-11pm; Shifts at CGH are:- 7am - 3pm; 12noon - 8pm; 3-11pm;

You will be part of a friendly team working in a busy Emergency Department working with a wider multi-disciplinary team. You will be working in a fast paced/ever changing environment.

Additional working pattern details: Total hours vacant = 67.5 to be split into different shift patterns/times still to be confirmed.

Main duties of the job

To provide a comprehensive and efficient Reception service within the Emergency Department.

Register/book in patients, update patient records, make referrals to other departments, using the Trust's IT system.

Scanning of patient documentation.

Answer telephone enquiries.

Deal with enquiries at Reception that are not necessarily ED related.

About us

We take pride in placing people at the centre of everything we do, working together as a united team. Driven by a shared ambition to continually grow, develop, and learn, we recognise and value every contribution. By combining our experience and skills, we not only support our vibrant, diverse communities, but also support one another.

With a team of over 9,000 employees, we are proud to be the largest employer in Gloucestershire and rank among the top 10 largest Trusts in the South West region. By joining our Trust, you will benefit from an excellent package that includes exclusive benefits, flexible working opportunities and the chance to gain valuable experience in one of our innovative hospitals. As well as generous annual leave allowance, access to the excellent NHS pension scheme, competitive bank rates, discounts at local shops and restaurants, access to two on-site nurseries, discounted public transport, reward and recognition and a range of health and wellbeing initiatives to support you.

Details

Date posted

07 October 2026

Pay scheme

Agenda for change

Band

Band 2

Salary

£25,272 a year (pro rata if part time)

Contract

Permanent

Working pattern

Part-time

Reference number

318-26-T0653

Job locations

Trustwide

Gloucestershire (Gloucester and Cheltenham)

GL1 3NN

United Kingdom

For further information and to apply, click on the APPLY BUTTON at the bottom of this advert, then click on CONTINUE to view the supporting documents or apply online.