Secretary / Administrator MSKAPS, Band 3

Job summary

Our Service has the opportunity for an Administrator / Secretary to support the Physiotherapy led MSK Specialist Triage and Advanced Practitioner Service. This will incorporates a single point of referral for GPs accessing both Orthopaedic and Musculoskeletal Advanced Practitioner Services.

We are looking to recruit a flexible candidate who is able work between the Trust's two hospital sites, Gloucestershire Royal and Cheltenham General Hospitals.

Main duties of the job

To provide an efficient, confidential and professional secretarial and administrative support to MSKAPS, working as part of a Trust wide team.

To provide effective communication with patients, relatives, medical and hospital staff, in order to ensure a proficient high quality service.

The workload is generated by the MSK Advanced Practitioner Team, including the Consultant Physiotherapist and Clinical lead of MSKAPS. The post holder will have no budget or management responsibilities.

Supervision and day to day management is provided by the Lead Administrator of MSKAPS.

The successful applicant will not only have broad, proven administrative skills, but a forward thinking mindset and a clear sense of direction regarding personal and service development. Structured induction training and mentorship will enable integration into our friendly and committed team.

As you will be dealing with the general public, this post requires excellent communication skills. This includes the ability to work in a demanding and often pressurised environment whilst maintaining a caring, professional and patient manner. The role requires proficient audio typing and secretarial skills, managing referrals, organising clinics including the booking of appointments, and inputting data accurately. You will also need to be highly organised and will be expected to use your initiative to problem solve on a daily basis. A high degree of computer literacy is vital.

About us

We take pride in placing people at the centre of everything we do, working together as a united team. Driven by a shared ambition to continually grow, develop, and learn, we recognise and value every contribution. By combining our experience and skills, we not only support our vibrant, diverse communities, but also support one another.

With a team of over 9,000 employees, we are proud to be the largest employer in Gloucestershire and rank among the top 10 largest Trusts in the South West region. By joining our Trust, you will benefit from an excellent package that includes exclusive benefits, flexible working opportunities and the chance to gain valuable experience in one or both of our innovative hospitals.

As well as generous annual leave allowance, you will have access to the excellent NHS pension scheme, competitive bank rates, discounts at local shops and restaurants, access to two on-site nurseries, discounted public transport, reward and recognition and a range of health and wellbeing initiatives to support you.

Details

Date posted

19 December 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,937 to £26,598 a year (pa pro rata if part-time)

Contract

Fixed term

Duration

12 months

Working pattern

Full-time

Reference number

318-25-T0771

Job locations

Trustwide- Cross site working

Gloucestershire (Cheltenham/Gloucester)

GL1 3NN

For further information and to apply, click on the APPLY BUTTON at the bottom of this advert, then click on CONTINUE to view the supporting documents or apply online.