Urgent Suspected Cancer Booker Team Lead, Band 5

Job summary

Gloucestershire Hospitals NHS Foundation Trust is seeking an experienced and motivated Band 5 Team Lead to support the delivery of high-quality, timely cancer pathways within our USC/2WW booking service.

This is a key operational role providing day-to-day leadership to the USC/2WW booking team, ensuring urgent suspected cancer referrals are validated, booked, and tracked in line with national Cancer Waiting Time standards. The role will work closely with clinical teams, diagnostics, MDT services, and Cancer Management to proactively manage pathways and minimise breaches.

This role offers an excellent opportunity to develop leadership skills within a supportive cancer services team, contributing directly to improved outcomes for patients at a critical point in their care.

Main duties of the job

Leadership & Line Management

- Provide day-to-day leadership and supervision of the USC/2WW booking team

- Allocate workload, manage rotas, and ensure adequate service cover

- Conduct 1:1 meetings, appraisals, and absence management in line with Trust policy

- Support training, induction, and development of new and existing staff

- Act as a first point of escalation for booking and pathway issues

2WW Booking & Pathway Management

- Oversee the receipt, validation, and booking of all USC/2WW cancer referrals

- Ensure patients are offered appointments within national best practice timeframes

- Actively monitor and manage breaches and potential breaches

- Liaise with clinical teams, MDT coordinators, diagnostic services, and external providers

- Ensure accurate pathway tracking from referral to first appointment/diagnostic

Performance & Data Quality

- Monitor daily and weekly performance against Cancer Waiting Time (CWT) targets, slot utilisation, demand and capacity trajectories

- Ensure all referrals are correctly recorded on relevant systems (e.g. Trak, E-RS, Infoflex)

- Investigate data quality issues and correct pathway errors promptly

- Prepare reports and provide assurance information to management

About us

We take pride in placing people at the centre of everything we do, working together as a united team. Driven by a shared ambition to continually grow, develop, and learn, we recognise and value every contribution. By combining our experience and skills, we not only support our vibrant, diverse communities, but also support one another.

With a team of over 9,000 employees, we are proud to be the largest employer in Gloucestershire and rank among the top 10 largest Trusts in the South West region. By joining our Trust, you will benefit from an excellent package that includes exclusive benefits, flexible working opportunities and the chance to gain valuable experience in one or both of our innovative hospitals.

As well as generous annual leave allowance, you will have access to the excellent NHS pension scheme, competitive bank rates, discounts at local shops and restaurants, access to two on-site nurseries, discounted public transport, reward and recognition and a range of health and wellbeing initiatives to support you.

Details

Date posted

08 April 2026

Pay scheme

Agenda for change

Band

Band 5

Salary

£32,073 to £39,043 a year (pa, pro rata if part-time)

Contract

Permanent

Working pattern

Full-time

Reference number

318-26-T0218

Job locations

Gloucestershire Hospitals NHS Foundation Trust

Gloucestershire

GL1 3NN

For further information and to apply, click on the APPLY BUTTON at the bottom of this advert, then click on CONTINUE to view the supporting documents or apply online.