Band 3 Clinical Services Administrator - Bristol

Job summary

Are you an experienced, highly motivated administrator looking for a new challenge? Are you approachable, friendly and compassionate with enthusiasm for developing new skills? If this describes you then this could be the opportunity for you to join a progressive and forward thinking mental health service.

This varied and interesting role provides administrative support to the South Gloucester CAMHS. You will demonstrate good initiative and judgement, as you will have to work independently but also as part of the wider admin team. Good communication and organisational skills are vital. Service user care is at the heart of our work so empathy and compassion goes without saying.

Ideally you will have previous clerical and administrative experience and have a good working knowledge of Microsoft Office packages.

Right to Work in the UK This position is not eligible for Skilled Worker visa sponsorship. Applicants must already hold the legal right to work in the UK at the time of application, as the organisation is unable to support sponsorship for this post.

Main duties of the job

To provide comprehensive administration and secretarial support to multi-disciplinary teams, wards ordepartments including named medical staff, junior medical staff and the system-wide multi-disciplinaryteam. This will include being the first point of contact for that team, ward or department and couldinvolve duties such as mee?ng and greeting visitors, receiving initial enquiries and directing telephonecalls.

There will be an expectation for the post holder to be highly motivated, flexible and multi-skilled withexcellent organisational skills. They will possess excellent working knowledge of all Microsoft Officesystems including Word and Excel.

The post holder will be able to work to high standards and will be required to take personal details frompeople and upload onto the electronic patient record system (Rio). The post holder will need to meetdeadlines, collate data and maintain standards relating to administrative processes. They will need to beable to work within a team effectively and share work streams where appropriate.

There may be a requirement to provide supervision to support administrators or apprentice posts.

The post holder will be key in maintaining diaries and arranging meetings, taking formal minutes andkeeping appropriate records on the most up to date templates. Their work is managed rather thansupervised and they are accountable for their own actions - manager is available for reference butgenerally, they will manager their own workload.

About us

We are AWP (Avon and Wiltshire Mental Health Partnership NHS Trust) a diverse organisation with over 5,000 dedicated staff providing inpatient and community-based mental health care.

We provide services from a range of locations to approximately 1.8 million people living in Bath and North East Somerset (B&NES), Bristol, North Somerset, South Gloucestershire, Swindon, across the county of Wiltshire and in parts of Dorset.

Our outstanding people promote mental health and wellbeing. The expertise and resources within AWP are dedicated to a person-centred approach for those who use our services and for all employees. We recognise that happy and fulfilled employees give better care.

At AWP we actively encourage applicants from all backgrounds; we are particularly keen to encourage applications from people from Black, Asian and minority ethnic backgrounds, those with disabilities and from the LGBTQ+ community. We want people to bring their unique blend of experiences, backgrounds, perspectives and knowledge to AWP, as diversity makes us stronger.

Details

Date posted

05 March 2026

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,937 to £26,598 a year (pending pay award)

Contract

Fixed term

Duration

12 months

Working pattern

Full-time

Reference number

342-CAMHS013-0326

Job locations

Kingswood HUB

Alma Road

Kingswood

BS15 4DA