Band 3 Clinical Services Administrator - Bristol (South Glos)

Job summary

An opportunity has arisen for a motivated and enthusiastic person to join the South Glos. admin team. The successful applicant will work from our Kingswood base with our Later Life team.

We are looking to appoint a highly motivated, enthusiastic, flexible and resourceful individual with experience and/or an interest in working with service users accessing mental health services within the community.

We need a reliable and organised individual with proven administration & secretarial skills, a warm and friendly telephone manner, experience of typing, notetaking who enjoys being a team player.

The post holder will work closely with the other administrators and will report to the Lead Admin and Team Manager, and also support the Medics, Senior Practitioners and Key Workers to ensure the service meets service user outcomes, its key performance indicators and key stakeholder requirements.

Right to Work in the UK This position is not eligible for Skilled Worker visa sponsorship. Applicants must already hold the legal right to work in the UK at the time of application, as the organisation is unable to support sponsorship for this post.

Main duties of the job

The main responsibility will be looking after referrals into this service and maintaining records relating to this.

To provide comprehensive administration and secretarial support to multidisciplinary teams, wards or departments including named medical staff, junior medical staff and the system-wide multi-disciplinary team.

This will include being the first point of contact for that team, ward or department and could involve duties such as meeting and greeting visitors, receiving initial enquiries and directing telephone calls.

There will be an expectation for the post holder to be highly motivated, flexible and multi-skilled with excellent organisational skills. They will possess excellent working knowledge of all Microsoft Office systems including Word and Excel.

The post holder will be able to work to high standards and will be required to take personal details from people and upload onto the electronic patient record system (Rio).

The post holder will need to meet deadlines, collate data and maintain standards relating to administrative processes. They will need to be able to work within a team effectively and share work streams where appropriate.

The post holder will be key in arranging meetings, taking formal minutes and keeping appropriate records on the most up to date templates. Their work is managed rather than supervised and they are accountable for their own actions - manager is available for reference but generally, they will manage their own workload.

About us

We are the lead provider of healthcare for people with serious mental illness, learning disabilities and autism across Bath and North East Somerset (BaNES), Swindon and Wiltshire, and Bristol, North Somerset and South Gloucestershire.

We aim to provideHigh Quality, Compassionate Careeverywhere, every day. This means our services will be safe, clinically effective and provide a positive all round experience for our patients, families and carers. And we believe passionately in treating everyone with kindness, respect and empathy.

Key to this is providing a supportive and safe environment for our 4,000 staff where we all feel welcome and able to do the best we can for those we support. Our staff and teams work incredibly hard delivering services across more than 90 locations, covering 2,200miles, to more than 1.8million people.

At AWP we actively encourage applicants from all backgrounds; we are particularly keen to encourage applications from people from Black, Asian and minority ethnic backgrounds, those with disabilities and from the LGBTQ+ community. We want people to bring their unique blend of experiences, backgrounds, perspectives and knowledge to AWP, as diversity makes us stronger.

Details

Date posted

11 June 2026

Pay scheme

Agenda for change

Band

Band 3

Salary

£25,760 to £27,476 a year pro rata

Contract

Permanent

Working pattern

Part-time

Reference number

342-SGLOS027-0626

Job locations

Kingswood Civic Centre

High Street

Kingswood

BS15 9AG

United Kingdom