Team Administrator

Job summary

*Internal applicants who wish to be considered for a secondment opportunity should discuss with their line manager the suitability of a possible secondment*

This is an exciting and varied opportunity to join our Inpatient Mental Health and Urgent care Admin Team at Weavers Croft, Stroud, as a Full Time Team Administrator for the Stroud Crisis Team.

If you have a 'can do' attitude, and enjoy building good working relationships, we welcome your application.

The post holder must possess a competent working knowledge of all Microsoft Office packages.

The role will include taking minutes at the team meeting, processing referrals and completing administration tasks for the Team Manager and Clinicians. On occasion typing up letters for the Crisis Consultant and making appointments for them and the Team. You will also be asked to support with some auditing and monitoring tasks for Team compliance's.

You will be completing administration tasks on RiO, our patient computer system, as well as using other systems for example E-Roster, ESR and Centros Integra, training will be offered.

You will also handle calls coming in to the Crisis Team and take appropriate messages in order to relay to the Clinical Team and Consultant.

The qualification, training & experience requirements for the role are underlined in the Job Description/Person Specification.

Main duties of the job

Working for the Stroud Crisis Team, ensuring delivery of a full professional administration service providing assistance with administration and data .

To undertake typing, inputting onto a database and administrative work.

To project the professional image of the business through demonstrating excellent customer care and confidentiality in all activities.

Occasional typing up letters for the Crisis Consultant and making appointments for them and the Team.

About us

We have a skilled and dedicated workforce of over 5000 colleagues working in a diverse range of services over 55 sites and within people's homes. We strive to enable a welcoming workplace culture that builds and celebrates civility, inclusivity and diversity, while providing a sense of belonging and trust.

Annual staff surveys, regular Pulse surveys and other engagement opportunities provide our people with lots of opportunity to tell us about their experiences of working with us. In the latest staff survey, 61% of colleagues gave us their views. It was great to hear that:

• 72% of colleagues would recommend the Trust as a place to work, ranking us 1st for Provider Trusts in the South West region on this question.
• 76% would recommend the standard of care provided in our services if a friend or relative needed treatment, also ranking us 1st in the South West region.
• 81% said that care of patients and service users is the Trust's priority, compared with an average in comparable NHS Trusts in England of 64%.

This high-level overview shows we are in a healthy position, with higher scores than average for comparable organisations, alongside a great response rate, indicating good staff engagement. However, we also know we have plenty of room for improvement in many areas. To that end, we continue to prioritise and invest in our commitment to genuinely becoming a Great Place to Work with consistent top-quartile performance in the annual staff survey and Pulse surveys.

Details

Date posted

04 September 2026

Pay scheme

Agenda for change

Band

Band 3

Salary

£25,760 to £27,476 a year per annum

Contract

Permanent

Working pattern

Full-time

Reference number

327-26-707

Job locations

Weavers Croft

Field Road

Stroud

GL5 2HZ

United Kingdom

For further information and to apply, click on the APPLY BUTTON at the bottom of this advert to view the supporting documents or apply online