Band 3 Healthcare Support Worker - Bristol

Job summary

Are you looking to develop a career in mental health? We are looking to recruit compassionate, resilient and enthusiastic Healthcare Support Workers within our 20 bedded acute ward. Where we provide care and support for working adults providing assessment and treatment for various mental health illnesses and disorders.

This is an opportunity for you to develop a rewarding career where you can make a real difference to help change the lives of our service user group for the better.

This can be a challenging yet rewarding environment where as a team we strive to help our service users to overcome a variety of complex needs.

You will be able to learn and understand how to care for service users that are in mental health crisis by promoting choice and independence in the least restrictive way possible.

Main duties of the job

As a Healthcare Support Worker, the majority of your time will be spent engaging with and getting to know the service users on the ward. You will develop the ability to recognise signs and symptoms of mental health illness and, as a key member of the multi-professional team--which includes Nurses, Doctors, and Occupational Therapists--you will contribute to collaborative care planning and implementation.

Although we are a mental health unit, we place equal emphasis on physical health care and monitoring. The role of the Healthcare Support Worker is vital in ensuring that daily wellbeing and care needs are met, including monitoring clinical vital signs.

Successful applicants will also be required to undertake and complete a Prevention and Management of Violence and Aggression (PMVA) course. This training enables staff to build the skills needed to de-escalate service users during peaks of distress, while maintaining a safe and therapeutic environment for all.

Please see the attached Job Description for a full list of duties and responsibilities.

About us

We are AWP (Avon and Wiltshire Mental Health Partnership NHS Trust): a diverse organisation with over 5,000 dedicated staff providing inpatient and community-based mental health care.

We provide services from a range of locations to approximately 1.8 million people living in Bath and North East Somerset (B&NES), Bristol, North Somerset, South Gloucestershire, Swindon, across the county of Wiltshire and in parts of Dorset.

Our outstanding people promote mental health and wellbeing. The expertise and resources within AWP are dedicated to a person-centred approach for those who use our services and for all employees. We recognise that happy and fulfilled employees give better care.

At AWP we actively encourage applicants from all backgrounds; we are particularly keen to encourage applications from people from Black, Asian and minority ethnic backgrounds, those with disabilities and from the LGBTQ+ community. We want people to bring their unique blend of experiences, backgrounds, perspectives and knowledge to AWP, as diversity makes us stronger.

Details

Date posted

24 November 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,937 to £26,598 a year

Contract

Permanent

Working pattern

Full-time

Reference number

342-SEC110-1125

Job locations

Blackberry Hill

Fromeside

Bristol

BS16 2EW