Support Time & Recovery Worker

Job summary

This role is offered on a permanent basis. The hours are part-time, 22.5 hours per week.

Our Liaison and Diversion Service supports individuals who come into contact with the criminal justice system, helping them access the right health and social care at key moments. We are seeking a compassionate, motivated, and proactive individual to join us as a Support Time & Recovery (ST&R) Worker.

In this rewarding and varied role, you will work directly with people experiencing multiple and complex needs. You will help them stabilise their circumstances, improve their wellbeing, and engage with essential support services. The role involves working across a range of environments, including police custody suites, courts, prisons, and community settings.

You will be part of a supportive, skilled team committed to improving outcomes for vulnerable individuals and reducing the likelihood of further contact with the criminal justice system.

Vetting Requirements: Successful police and prison vetting is essential due to the nature of the environments you will work in.

Main duties of the job

Client Engagement

• Build trusting, supportive relationships with individuals referred to the service.
• Work collaboratively to identify needs, strengths, and barriers to engagement.

Health & Social Care Support

• Help service users access support for health needs, substance misuse, housing, finances, employment, education, and Primary Care.
• Provide practical guidance to improve stability and wellbeing.

Caseload Management

• Hold and manage a caseload, offering consistent, person-centred support.
• Keep clear, accurate records in line with service requirements.

Multi-Agency Working

• Work with partner organisations across health, social care, voluntary sector, and criminal justice.
• Advocate for service users to ensure they receive appropriate support.

Working Across Justice Settings

• Provide support in custody suites, courts, prisons, and community locations.
• Adapt your approach to suit different environments and individual needs.

Resettlement Support

• Assist individuals leaving prison with accessing services and reintegrating into the community.

The qualification, training & experience requirements for the role are underlined in the Job Description/Person Specification.

Wotton Lawn Hospital tour - YouTube

https://www.youtube.com/watch?v=mCRZnAPdSx8

About us

We have a skilled and dedicated workforce of over 5000 colleagues working in a diverse range of services over 55 sites and within people's homes. We strive to enable a welcoming workplace culture that builds and celebrates civility, inclusivity and diversity, while providing a sense of belonging and trust.

Annual staff surveys, regular Pulse surveys and other engagement opportunities provide our people with lots of opportunity to tell us about their experiences of working with us. In the latest staff survey, 61% of colleagues gave us their views. It was great to hear that:

72% of colleagues would recommend the Trust as a place to work, ranking us 1st for Provider Trusts in the South West region on this question.

76% would recommend the standard of care provided in our services if a friend or relative needed treatment, also ranking us 1st in the South West region.

81% said that care of patients and service users is the Trust's priority, compared with an average in comparable NHS Trusts in England of 64%.

This high-level overview shows we are in a healthy position, with higher scores than average for comparable organisations, alongside a great response rate, indicating good staff engagement. However, we also know we have plenty of room for improvement in many areas. To that end, we continue to prioritise and invest in our commitment to genuinely becoming a Great Place to Work with consistent top-quartile performance in the annual staff survey and Pulse surveys.

Details

Date posted

02 March 2026

Pay scheme

Agenda for change

Band

Band 4

Salary

£27,485 to £30,162 a year per annum (pro rata)

Contract

Permanent

Working pattern

Part-time

Reference number

327-26-142

Job locations

Montpellier Unit, Wotton Lawn Hospital

Horton Road

Gloucester

GL1 3WL

For further information and to apply, click on the APPLY BUTTON at the bottom of this advert to view the supporting documents or apply online