Housing Support Officer

Are you energised by fast-paced environments where your organisational skills truly make a difference? Would you like to be the friendly face that keeps residents safe, connected and independent.If yes, this role might be the ideal fit for you

What you’ll do
Daily well being checks & quick follow-ups
Provide support plans, telecare tests & light audits
Team up with services to solve problems fast
Welcome new residents and complete inductions.
Work with colleagues and agencies to help residents with issues such as health, behaviour, or tenancy problems.
Keep tidy, GDPR-friendly notes on the housing system
Host the odd coffee morning and jump on urgent issues
Report and follow up on repairs, health & safety checks, or emergencies.
Respond calmly and appropriately in urgent situations.

You’ll bring
Housing/support or community work experience
Safeguarding & H&S awareness (and calm under pressure)
Empathy, great communication, solid judgement when lone-working
HMS/IT confidence 
DBS: Basic/Enhanced may be required (we’ll help)

Helpful extras
Cheltenham
Monday-Friday 9 am-5 pm
Temporary (4 weeks with the possibility to extend)
Holds a full clean driving license

Don’t miss this opportunity to join a fantastic team! To APPLY NOW, please send your CV to Richard at i2i Recruitment today.

Our mission of 'Making Recruitment Personal’ also means making recruitment fair. We are committed to reviewing every application with a focus on diversity and inclusion.

We strive to personally connect with each applicant, but due to the number of applications we receive, this is not always possible. We will still aim to update you on your application, regardless of whether it’s successful.