Senior Performance Analyst

Help Shape the Future of Local Public Services
 
Publica delivers essential services on behalf of local councils, putting people and communities at the heart of everything we do. We're looking for a Senior Performance Analyst to join our Business Information, Performance & Improvement team.

If you're passionate about turning data into insight, influencing decision-makers, and driving real improvement in public services, this is an opportunity to make a meaningful impact.

As a Senior Performance Analyst, you'll play a key role in providing performance assurance and insight to senior leaders, managers, and elected members. You'll help them understand what's working well, where improvement is needed, and what "good" looks like across services.

Using your strong analytical skills, technical expertise, and ability to tell a compelling story with data, you'll support better decision-making and continuous improvement. You'll work collaboratively across the organisation to design meaningful performance measures, develop new metrics, and ensure decisions are informed by accurate, reliable, and timely information.

This is a hybrid role, with a mix of working from home and from our offices in Cirencester, so you will need to live within a reasonable commuting distance.

The post is offered on a 12-month fixed-term contract for maternity cover, or until the postholder returns - whichever is sooner.

The working pattern is Monday to Friday.
 
Key Responsibilities
 
• Produce clear, insightful performance reports for senior stakeholders and decision-makers
• Develop and refine KPIs, metrics, and benefits measures using robust business data
• Visualise and present complex information in compelling, decision-ready formats
• Work with services to define performance expectations and identify improvement opportunities
• Ensure data quality through effective QA processes and adherence to reporting deadlines
• Apply a range of analytical techniques to deliver proactive, evidence-based recommendations
 
You'll thrive in this role if you enjoy analysing complex information, influencing decisions, and working collaboratively with a wide range of stakeholders in a fast-paced environment.

You will need
 
• Degree-level qualification or equivalent professional experience (typically 5+ years)
• Proven experience working across teams to support service or organisational improvement
• Confidence and resilience when operating in complex or challenging environments
• Excellent written and verbal communication skills, with the ability to explain data clearly
• Ability to work independently, manage competing priorities, and meet tight deadlines

Interview Date: 18th and 19th February 

Special conditions
 
• A full UK driving licence with access to a vehicle
• Occasional additional hours may be needed to meet service demands

What we can do for you

- Agile working allowing a mix of home and office working
- Flexible working arrangements (depending on the role)
- 27 days paid annual leave (pro rata if you are working part time) plus bank holidays and an extra two volunteering days off a year for you to support a charity of your choice
- Renewed again for another year there is a health cash plan giving you cash back on health, dental and eye care
- Pension scheme with a good employer contribution of up to 7% of your earnings
- Employee Assistance Programme 24/7, providing positive, preventative and supportive advice and counselling to deal with everyday events and issues
- Cycle to work scheme
- Salary sacrifice car lease scheme with significant tax and NI savings to be made on electric cars
- Generous sickness cover above statutory entitlements
- Additional income protection, covering 50% of your salary for potentially a further five years if you are unable to work due to sickness or injury
- Life assurance, currently four times your annual salary 

About The Organisation

You will be employed by Publica Group Ltd which was created by four partner Councils (West Oxfordshire District Council, Cotswold District Council, Cheltenham Borough Council and Forest of Dean District Council) to deliver more efficient and improved services. 
 
Publica is committed to meeting its statutory and moral duties to safeguard and promote the welfare of children, young people under 18 years of age and adults at risk who are the recipients of its services and/or activities.

Publica is a unique place to work, established to transform the way local services are delivered, fundamentally rethinking the way our services are designed and delivered in a digital era, making us a customer-focused organisation driven by real user needs.