Office Manager

About the Company

I am recruiting for an established and highly regarded grab hire, muck-away, and aggregate supply company based in Gloucester, with over 15 years' experience serving domestic and commercial construction clients across Gloucestershire. Known for reliability, efficiency, and excellent customer service, we're a close-knit, growing business looking for an organised and proactive Office Manager to join our team.

The Role

We're looking for a confident, hands-on Office Manager to run the day-to-day administrative operations of our business. This is a varied, fast-paced role suited to someone who thrives in a small business environment, enjoys being the go-to person for the team, and takes real ownership of getting things done. You'll work closely with our director, drivers, and customers, playing a key role in keeping the business running smoothly.

Key Responsibilities

• Managing day-to-day office operations and administrative processes
• Handling incoming calls and customer enquiries, booking in grab hire, tipper hire, and aggregate delivery jobs
• Scheduling and coordinating the driver fleet and daily job bookings
• Maintaining driver and vehicle compliance records (licences, certifications, MOTs, servicing schedules)
• Liaising with waste transfer stations and maintaining waste transfer documentation
• Processing customer invoicing and supplier payments
• Supporting basic bookkeeping alongside the company accountant
• Managing petty cash and fuel card administration
• Acting as first point of contact for customers, providing quotes and resolving queries
• Liaising with material suppliers and waste disposal sites to coordinate logistics
• Maintaining basic health & safety documentation and records

What's on Offer

• A permanent, Monday to Friday role with no weekend working
• A varied, hands-on position within a friendly, established local business
• The opportunity to make the role your own within a growing company

To apply, please send your CV for immediate consideration.