Operations Manager
Gloucestershire
Operations Manager - Hotel Housekeeping (Field-Based)
Location: Ideally based within the triangle of Bristol, Swindon and Gloucestershire
Salary: 42,000 - 44,000 per annum
Contract: Full-time, Permanent
Work Location: Field-based (on the road, 3-4 days per week)
An exciting opportunity has arisen to join a growing and dynamic company that provides outsourced housekeeping services to the hotel industry across the UK. We are seeking a driven and experienced Operations Manager to oversee multiple hotel sites, primarily across the South and West of England, with occasional travel further afield as required.
About the Role
This is a field-based position, ideal for someone who thrives in a fast-paced environment and enjoys travelling. You will be responsible for managing and supporting housekeeping teams across several hotel locations, ensuring service delivery is maintained to a high standard.
Key Responsibilities
- Oversee housekeeping operations across multiple hotel sites
- Lead and support on-site teams, ensuring exceptional service standards
- Monitor and manage budgets effectively
- Conduct regular site visits, audits, and staff training
- Maintain close client relationships and ensure satisfaction
- Deliver on business KPIs and project timelines
About You
- Strong understanding of hotel housekeeping operations
- Currently in a similar operations role or ready to step up from a senior multi-site position
- Proven leadership and team management skills
- Experience in managing housekeeping processes from start to finish
- Comfortable working in a fast-moving, client-focused environment
- Project management experience desirable
- Full, clean UK driving licence
- Flexible to work weekends when required
What We Offer
- Competitive salary of 42,000 - 44,000 per annum
- Company car, laptop, and mobile phone
- Private medical insurance
- Life insurance
- Pension scheme
- Mental health and wellbeing support
- Long-term career development opportunities
- 5-day working week
- Full benefits package
This is a fantastic opportunity to be part of a supportive and forward-thinking organisation that values its people and encourages progression.
Ready to take the next step in your career? Apply today.
Salary: £42,000 to £44,000 Annual + Company Car Provided
Hours Per Week: Full Time
