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Sales Office Manager
Gloucestershire
Job Title: Sales Office Manager
Location: Tewkesbury, Gloucestershire (commutable from Cheltenham, Gloucester, Worcester, Evesham, Malvern, Pershore)
Salary: £39,701.04 per annum
Hours: 40 per week (five days across Monday-Saturday)
Sales Office Manager - Experienced Professional Required
We are seeking an experienced Sales Office Manager to join our clients Tewkesbury Head Office. This role requires someone with a proven background in a similar position - ideally within FMCG, food and drink, or manufacturing who can confidently lead a team and oversee the end-to-end order process for a loyal customer base.
We are looking for someone who can bring solid experience in managing a customer service or sales administration team, driving KPIs, improving processes, and delivering exceptional service in a fast-paced environment.
Key Responsibilities
- Lead, coach, and motivate a team of four Sales Administrators.
- Manage the full order process - from inbound orders and data entry to invoicing and delivery coordination.
- Ensure accuracy, compliance with pricing and promotional activity, and high customer satisfaction.
- Work cross-functionally with Production, Haulage, Technical, Sales, and Senior Management teams.
- Take ownership of customer service KPIs and reporting, driving continuous improvement.
- Investigate and resolve customer queries/complaints with effective root cause analysis.
About You
- Previous experience in a similar role is essential - Office Manager, Customer Service Manager, Sales Support Manager, or Administration Manager within FMCG/manufacturing environments will be a strong fit.
- Strong people management skills with a proven record of leading and developing teams.
- Highly organised with excellent IT, communication, and decision-making skills.
- Commercially astute with a strong customer-first mindset.
- Able to thrive in a fast-paced, detail-driven environment.
What's on Offer
- Salary: £39,701.04 per annum
- 22 days' holiday plus bank holidays (increasing with service)
- Cycle to work scheme
- Discounted products and delivery
- Enhanced Management Pension via Salary Exchange (6.5% employee, 7% employer contributions)
- Health and wellbeing support after 3 months
- Supportive team culture and opportunities for career development
Recruitment Timeline
- CVs will not be reviewed until week commencing Monday 1st September.
- Interviews will commence from Thursday 4th September.
Please send your cv to jillw@rerecruitment.com
COM1
Location: Tewkesbury, Gloucestershire (commutable from Cheltenham, Gloucester, Worcester, Evesham, Malvern, Pershore)
Salary: £39,701.04 per annum
Hours: 40 per week (five days across Monday-Saturday)
Sales Office Manager - Experienced Professional Required
We are seeking an experienced Sales Office Manager to join our clients Tewkesbury Head Office. This role requires someone with a proven background in a similar position - ideally within FMCG, food and drink, or manufacturing who can confidently lead a team and oversee the end-to-end order process for a loyal customer base.
We are looking for someone who can bring solid experience in managing a customer service or sales administration team, driving KPIs, improving processes, and delivering exceptional service in a fast-paced environment.
Key Responsibilities
- Lead, coach, and motivate a team of four Sales Administrators.
- Manage the full order process - from inbound orders and data entry to invoicing and delivery coordination.
- Ensure accuracy, compliance with pricing and promotional activity, and high customer satisfaction.
- Work cross-functionally with Production, Haulage, Technical, Sales, and Senior Management teams.
- Take ownership of customer service KPIs and reporting, driving continuous improvement.
- Investigate and resolve customer queries/complaints with effective root cause analysis.
About You
- Previous experience in a similar role is essential - Office Manager, Customer Service Manager, Sales Support Manager, or Administration Manager within FMCG/manufacturing environments will be a strong fit.
- Strong people management skills with a proven record of leading and developing teams.
- Highly organised with excellent IT, communication, and decision-making skills.
- Commercially astute with a strong customer-first mindset.
- Able to thrive in a fast-paced, detail-driven environment.
What's on Offer
- Salary: £39,701.04 per annum
- 22 days' holiday plus bank holidays (increasing with service)
- Cycle to work scheme
- Discounted products and delivery
- Enhanced Management Pension via Salary Exchange (6.5% employee, 7% employer contributions)
- Health and wellbeing support after 3 months
- Supportive team culture and opportunities for career development
Recruitment Timeline
- CVs will not be reviewed until week commencing Monday 1st September.
- Interviews will commence from Thursday 4th September.
Please send your cv to jillw@rerecruitment.com
COM1
Salary: £39,710 per year
