Fixed Term Events Assistant – Challenge Events Team

RESPONSIBLE TO: Challenge Events Manager

JOB TYPE: Fixed Term Contract, starting ASAP until 30th July 2027.

HOURS: Up to 35 hours per week (flexible working requests will be considered, with a minimum of 21 hours per week) 

LOCATION: Hybrid – Home working with 1–2 days per week at Cheltenham office

FIXED TERM: Until 30th July 2027.

A Bit about Us:

WellChild, based in Cheltenham, is the national charity for seriously ill children and their families. Through practical and emotional support, training and information, WellChild helps children and young people with complex medical needs thrive at home.

What we are looking for:

We are looking for an enthusiastic, organised individual to join our Challenge Events Team as a Fixed Term Events Assistant.

This is an exciting opportunity to support WellChild’s expanding challenge events programme, with a particular focus on the London Marathon 2027. You will provide administrative, operational and supporter care support to participants from registration through to event day, helping them maximise their fundraising and enjoy an excellent experience while supporting WellChild.

The successful candidate will have strong administrative skills, excellent attention to detail and the ability to build positive relationships with supporters, volunteers and colleagues. Experience in an administrative role is essential; experience of CRM systems, fundraising or the charity sector would be an advantage.

What you will do:

You will provide day-to-day administrative and practical support to the Challenge Events Team, primarily for the London Marathon 2027. Acting as the first point of contact for challenge event participants, you will process applications, maintain accurate supporter records, coordinate communications and support fundraising activity.

You will also help plan and deliver WellChild’s presence at the London Marathon Running Show and marathon event weekend, supporting event logistics and helping create a memorable experience for participants and supporters.

*You will also need to be able to be onsite in London from the 19th – 26th April*

What we are looking for:

• Experience in an administrative and/or project support role.
• Excellent organisational skills and strong attention to detail.
• Ability to work effectively as part of a team and use initiative when working independently.
• Excellent communication and relationship-building skills.
• Ability to prioritise work and manage multiple deadlines.
• Understanding of confidentiality, data protection and GDPR requirements.
• Good IT skills, including Microsoft Word, Excel, Outlook and Teams.
• Experience using a CRM database such as Beacon (desirable).
• Experience in the charity or voluntary sector (desirable).
• Experience supporting events or challenge fundraising activities (desirable).

What we can offer:

• Competitive starting salary of £24,000 per annum
• 23 days holiday on appointment, plus 8 bank holidays
• Stakeholder Pension Scheme from appointment, with 5% employer contribution
• Employee Assistance Programme
• TOIL for out-of-hours work

Other:
This is a fixed-term role until 30 July 2027.

We operate a hybrid home/office working policy.

The role will involve travel and occasional work outside normal working hours, including attendance at the London Marathon Running Show and London Marathon event weekend (19th - 26th April 27)

Equal Opportunities:

At WellChild, we celebrate diversity and recognise the value it brings to our organisation. We believe that diverse perspectives lead to innovation, creativity and better decision-making. As such, we match charity needs with the skills and experience of candidates and actively seek applicants from various backgrounds irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation.

We are committed to fostering an inclusive workplace and take pride in ensuring that everyone feels welcome, respected and empowered.

Safer Recruitment:

WellChild is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment.

The suitability of all prospective employees and volunteers will be assessed during the recruitment process. The successful candidate will be required to complete regular safeguarding training and undertake a DBS check relevant to the requirements of the role. For this role, that will involve a basic disclosure.

Use of Curriculum Vitae (CVs):

Our policy is to recruit employees on the basis of their suitability for the work to be done. An application form allows us to compare individuals based on like-for-like information and, as such, we do not accept a CV unless accompanied by a fully completed application form.

How to Apply:

We will be reviewing applications as they come in so reserve the right to close the role earlier than advertised if we receive sufficient applications.

Completed application forms should be sent to email Applications can also be posted to HR Team, WellChild, Sunningend Business Centre, 22 Lansdown Industrial Estate, Cheltenham, Gloucestershire, GL51 8PL

Recruitment Timetable:
Interview date: 5/6th August
Interview location: Cheltenham Office

Queries:

If you have a query regarding the recruitment process, require additional information, or would like to arrange an informal discussion about this role, please contact Johanna Waltho, HR Manager on Johannawaltho@WellChild.org.uk or jobs@WellChild.org.uk.

Retention of Personal Information:

Please see our Privacy Statement which can be found at: https://www.wellchild.org.uk/privacy-cookies/

**Please note that we can only accept applications from individuals with the right to work in the UK. We are unable to sponsor working visa applications.**