Part time Operations Manager

Do you have a passion for communities, great communication skills and an enthusiasm to make a difference?

Then we need you!

Location: Advice Resource Centre, Matson, Gloucester
Contract: Permanent

Shortlisting – 6 th October

Interviews: week commencing 13 th October
Role to commence: November

Welcome and thank you for your interest in the role of Operations Manager and this
opportunity to support GL Communities going forward into the next exciting chapter
of its evolution as a community organisation.

GL Communities is unique within the county of Gloucestershire being a community
organisation providing a specialist advice service for both debt and welfare rights.
We can offer a holistic approach and support for communities across the county in
setting up outreach teams within community hubs so that the local population has
easily accessible advice.

Education and Employability
Community Development and Inclusion
Health and Wellbeing

GL Communities came into existence as a Company in 2008 and as a charity in
2010; it was built out of the experience of over 40 years of neighbourhood working in
Gloucestershire.

GL Communities represents the coming together of three of the most successful of
these neighbourhood organisations (White City Community Project, Matson
Neighbourhood Project and Podsmead Neighbourhood Project).

Sue Cunningham has been at the helm from the beginning and has now been in post
in a full-time role for 27 years, originally as a community co-ordinator, as Operations
Manager and in the role of CEO since 2015. Sue is stepping down ready for a well-
deserved retirement, and the organisation is replacing her with a new CEO Cathy
Griffth and Operations Manager both working part time to enable us to ensure the
work that is part of our strategic plan we are able to embed and hence a great
opportunity for another inspiring, community worker, focused individual to step into,
what will be an interesting and challenging role.

The team at GL Communities strive every day to make communities, and the
residents that live within in, lives easier, offer new opportunities for them and an
array of choices around their lifestyles. We believe that this will lead to happier,
more equitable lives, and neighbourhoods and communities that are more
welcoming and inclusive.
 

The Role

We are looking for someone who is excited about working with people in their
communities in a way that values and builds on their strengths and who can
maximise the talents of our team, including this role as Operations Manager.

The Board of Trustees have reviewed the management structure and consider that
as well as recruiting a new CEO there is an opportunity for a part time Operations
Manager to join the senior leadership team. The CEO will be leading on this
recruitment exercise.

Responsibilities and accountability: As a supervisor and support to the team of
GL Communities working alongside each themed area of work.
Work alongside the CEO to support the leadership of the organisation and as
directed by the CEO

Training: When needed

PURPOSE

1.  To support the running of the organisation and the teams
2.  To support the running of the advice service working alongside the leaders of contracts and the team
3. To help support the running of ARC as part of the Senior Management Team and as a connector for the community
4. To support volunteers and work closely with the advice administrator.
5. Build on your advice knowledge and best practice to support the work of theAdvice Team
6. To support the new Advice team service development in the Children and Family Hubs
    

POSITION IN THE ORGANISATION

This position is a new post alongside the new CEO so that this can be used in
support to future funding applications. It is in a team of CEO, Finance Manager and
the Board of Directors/Trustees.

Learning and Development

• Educated to GCSE or O level standard, use of English written and verbal/ or on Functional English and Maths.
• Mentoring and supporting the teams

Reporting and Evaluation

• Maintain the systems for Theory of Change alongside the SMT
   

WORKING RELATIONSHIPS

Reports to: CEO

1. Self-management–how to ensure that you follow policy, procedure and have a successful managing experience
2. Safeguarding the reputation of GL Communities by role modelling exemplarybehaviour.
3. Effective self-management, being mindful of the GL Communities policies of lone working and safeguarding, especially being mindful of vulnerable individuals.

These challenges are addressed through one-to-one line management reporting,
regular team meetings, peer support, training and development including mentoring.

For more information please call the number in the contact information or email by clicking on the Apply Now button.