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Operations Manager
Stonehouse
Our client, a well-established and highly regarded consultancy based in Gloucestershire, Stonehouse has an exciting new opportunity for an Operations Manager to join their team on a full-time, permanent basis due to continued business growth.
The successful Operations Manager should have:
* Proven experience in a management role within a fast-paced administrative or customer service environment
* Strong IT skills, particularly in Microsoft Excel and CRM/ERP systems
* Excellent communication skills with the ability to build and maintain client relationships
* Highly organised with strong attention to detail and the ability to prioritise effectively
* A proactive, analytical approach with strong problem-solving abilities
In this role, the Operations Manager will be responsible for:
* Leading, motivating, and developing a team of administrative staff
* Overseeing day-to-day operations including order processing and customer service delivery
* Managing CRM/ERP systems, quotations, and the full order lifecycle from enquiry through to completion
* Producing and analysing performance reports, forecasts, and business insights for senior leadership
* Acting as a key point of contact for clients, resolving complex queries and supporting long-term relationships
Our client is offering the successful Operations Manager a salary in the region of £35,000 - £45,000, plus benefits including 28 days holiday (inclusive of bank holidays) and the opportunity to play a key role in a growing, forward-thinking organisation.
If you are an experienced operations professional with a strong commercial mindset and a passion for driving efficiency and client satisfaction, apply now to be considered for this fantastic opportunity. Don't delay in getting in touch to secure this role!
COM1
The successful Operations Manager should have:
* Proven experience in a management role within a fast-paced administrative or customer service environment
* Strong IT skills, particularly in Microsoft Excel and CRM/ERP systems
* Excellent communication skills with the ability to build and maintain client relationships
* Highly organised with strong attention to detail and the ability to prioritise effectively
* A proactive, analytical approach with strong problem-solving abilities
In this role, the Operations Manager will be responsible for:
* Leading, motivating, and developing a team of administrative staff
* Overseeing day-to-day operations including order processing and customer service delivery
* Managing CRM/ERP systems, quotations, and the full order lifecycle from enquiry through to completion
* Producing and analysing performance reports, forecasts, and business insights for senior leadership
* Acting as a key point of contact for clients, resolving complex queries and supporting long-term relationships
Our client is offering the successful Operations Manager a salary in the region of £35,000 - £45,000, plus benefits including 28 days holiday (inclusive of bank holidays) and the opportunity to play a key role in a growing, forward-thinking organisation.
If you are an experienced operations professional with a strong commercial mindset and a passion for driving efficiency and client satisfaction, apply now to be considered for this fantastic opportunity. Don't delay in getting in touch to secure this role!
COM1
Salary: £35k - 45k per year
