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People & Office Assistant

People & Office Assistant


Cheltenham office based

No Agents please

We are looking for a proactive, organised and personable People & Office Assistant to join our busy team. This is a fantastic opportunity for someone who enjoys variety within their role and is passionate about delivering excellent colleague support while helping to maintain an efficient, safe and welcoming office environment.

Working closely with the Chief Customer & People Officer, you will support the day- to-day operations of the HR function alongside coordinating payroll administration and office facilities management. This role offers exposure across multiple areas of the business and would suit someone who thrives in a fast-paced environment, enjoys building strong working relationships and takes pride in delivering high standards of accuracy and organisation.

Strong attention to detail alongside a positive, can-do attitude will be essential as you support payroll coordination, HR administration, colleague engagement activities and office management responsibilities. Key accountabilities include:

HR Administration & Colleague Support

  • Support and maintain day-to-day HR administration, ensuring colleague records and HR systems remain accurate and up to date
  • Assist with recruitment activities including advertising vacancies, arranging interviews and onboarding new starters
  • Prepare colleague documentation including contracts, offer letters, probation reviews, job change documentation and leaver letters
  • Coordinate colleague engagement initiatives including training days, wellbeing activities, awareness campaigns and company events
  • Manage holiday administration and reporting
  • Support the review and updating of HR policies and procedures

Payroll Administration

  • Coordinate the monthly payroll process alongside the external payroll provider
  • Collate payroll information including new starters, leavers, salary changes and benefits
  • Respond to payroll-related colleague queries
  • Ensure payroll processes comply with HMRC legislation including SSP, SMP and P60 requirements
  • Support pension auto-enrolment administration and associated payroll activities

Office & Facilities Management

  • Help maintain a safe, welcoming and efficient office environment for all colleagues and visitors
  • Coordinate office maintenance, cleaning and contractor activities
  • Manage office stationery and supplies, ensuring stock levels are maintained
  • Ensure meeting rooms, communal areas and facilities are organised and fit for purpose
  • Coordinate postal deliveries and distribution
  • Manage the office car parking rota and room bookings
  • Ensure all office servicing and compliance checks are completed in line with regulations including Fire, Health & Safety requirements
  • Support risk assessments and day-to-day implementation of Health & Safety procedures
  • Act as the first point of contact for visitors and reception duties

Technically, you will have previous payroll and office administration experience alongside strong organisational and communication skills. Experience within HR administration and knowledge of HR legislation would also be advantageous.

More importantly, you will be highly organised, adaptable and confident managing multiple priorities while maintaining excellent attention to detail. You will have strong Microsoft Office skills and enjoy working collaboratively across the business while building positive working relationships with colleagues and external suppliers alike.

This is a fantastic opportunity to join a forward-thinking business where you can make a real impact on colleague experience and workplace culture while developing your skills across HR, payroll and office management.

If you feel you have the relevant experience attributes and hunger for this role, please send your CV and letter of application to Helen Moylan/ Chief Customer & People Officer by clicking on Apply Now.

Salary: Competitive salary

Hours Per Week: Part-time

APPLY NOW - START YOUR APPLICATION HERE

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