Senior Pharmacy Assistant, Patient Services (SATO), Band 3

Job summary

Senior Pharmacy Assistant, Patient Services (SATO), Band 3

- Undertake general pharmaceutical duties under the supervision of a Section Manager or deputy, assisting in the provision of a safe and effective Pharmacy service in line with current policies, procedures and legal requirements.

- The Senior Pharmacy Assistant performs a wide range of duties within the Pharmacy Department, that help the Pharmacists & Technicians to provide a comprehensive dispensing and distribution service.

- Main duties are based in the Dispensary. It will include dispensing from a variety of prescription types and electronic systems. Dependent on service need, it may include visits to wards to top-up stock, transfer medicines from pharmacy into patient bedside lockers, transfer medicines from a patient's previous ward to their current ward, filling orders for wards and departments, reception duties covering hospital staff and patients, computer ordering, and general house-keeping duties.

Additional working pattern details: Multiple positions available

Main duties of the job

- Dispensing for In-patients, out-patients and patients that are going home, according to standard operating procedures.

- Handing out completed outpatient prescriptions to patients or their representatives, according to standard operating procedures

- Co-ordinating the supply of items that are owed to patients and ensuring they are dispensed & onward transport is arranged in a timely fashion. Checking order levels are adequate for supply and resolving any supply issues.

- Dispensing controlled drugs according to standard operating procedures.

- Keep a regard to stock on the dispensary shelves, top up & tidy as required with backup stock from the stores.

- Expiry date check the medicines on the shelves regularly.

- Ensure that any out-of-date items are removed in-line with Standard Operating Procedures

- Assist at Staff and patient reception areas:

- Front Reception: Meet & greet the general public, receiving prescriptions and payment from the general public. There is a need to operate whatever equipment is provided to process transactions be it card machine or till.

- Direct any other business callers as required.

- To co-ordinate others to do this task if necessary.

- To answer the telephone and deal with routine enquiries regarding work in progress and communicating with the relevant member of staff for additional advice as required. Transfer calls to appropriately qualified staff if necessary

- Role may involve stock top-up to inpatient areas following thorough training

About us

We take pride in placing people at the centre of everything we do, working together as a united team. Driven by a shared ambition to continually grow, develop, and learn, we recognise and value every contribution. By combining our experience and skills, we not only support our vibrant, diverse communities, but also support one another.

With a team of over 9,000 employees, we are proud to be the largest employer in Gloucestershire and rank among the top 10 largest Trusts in the South West region.By joining our Trust, you will benefit from an excellent package that includes exclusive benefits, flexible working opportunities and the chance to gain valuable experience in one or both of our innovative hospitals.

As well as generous annual leave allowance, you will have access to the excellent NHS pension scheme, competitive bank rates, discounts at local shops and restaurants, access to two on-site nurseries, discounted public transport, reward and recognition and a range of health and wellbeing initiatives to support you.

Details

Date posted

10 September 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,937 to £26,598 a year (pa pro rata if part-time)

Contract

Permanent

Working pattern

Full-time, Part-time, Job share

Reference number

318-25-T0635

Job locations

Gloucestershire Royal Hospital (cross-site working may be required as per service change)

Gloucestershire

GL1 3NN

For further information and to apply, click on the APPLY BUTTON at the bottom of this advert, then click on CONTINUE to view the supporting documents or apply online.