Band 4 Associate Practitioner - Integrated Access Partnership, Bristol

Job summary

An exciting opportunity has arisen for an empathetic and motivated Associate Practitioner to join the multi award-winning Integrated Access Partnership (IAP).

As part of our multidisciplinary team, you will assist with providing mental health triage, assessment and support to individuals experiencing mental health crisis. Using your communication and engagement skills, you will help us deliver the right care at the right time, improving outcomes for service users.

This rotational role involves:

• Telephone triage, assessment and support.
• Support with face-to-face crisis assessments.
• Emotional support and short-term interventions.
• Supporting service users to access appropriate services.
• Liaising with professionals across health, emergency services and the third sector.

We are looking for someone with:

• Significant experience of working in a mental health setting.
• Knowledge of mental health frameworks and recovery principles.
• Strong interpersonal and communication abilities within a mental health setting.
• A compassionate, person-centred approach.
• Flexible and adaptable to change.

Main duties of the job

This is a rotational post within the IAP, with opportunities to work across all bases, including; the Ambulance Service clinical hub (SWAST, Bradley Stoke, Bristol), NHS 111 Mental Health Clinical Assessment Service (Brisdoc, Whitchurch, Bristol).

Working as part of a multi-disciplinary team, helping to assess and support individuals experiencing mental health crisis is incredibly rewarding. You will be working alongside emergency and urgent care services and will be assessing people of all ages, whatever their mental health difficulty at the first point of contact. The majority of this work is telephone based but there will be the opportunity for face to face engagement in the community.

Our aim is to provide direct access to mental health services, providing a timely response, which improves the outcome and experience for service users.

The IAP are an innovative team who strive to provide compassionate and person centred care to those accessing our service.

If you are eager and have the skills and experience to work with people experiencing mental health crisis and emotional distress, we would love to hear from you.

We offer strong supervision and support, training and development, induction and appraisal and the chance to be part of a fantastic multi award winning service.

About us

We are AWP (Avon and Wiltshire Mental Health Partnership NHS Trust): a diverse organisation with over 5,000 dedicated staff providing inpatient and community-based mental health care.

We provide services from a range of locations to approximately 1.8 million people living in Bath and North East Somerset (B&NES), Bristol, North Somerset, South Gloucestershire, Swindon, across the county of Wiltshire and in parts of Dorset.

Our outstanding people promote mental health and wellbeing. The expertise and resources within AWP are dedicated to a person-centred approach for those who use our services and for all employees. We recognise that happy and fulfilled employees give better care.

At AWP we actively encourage applicants from all backgrounds; we are particularly keen to encourage applications from people from Black, Asian and minority ethnic backgrounds, those with disabilities and from the LGBTQ+ community. We want people to bring their unique blend of experiences, backgrounds, perspectives and knowledge to AWP, as diversity makes us stronger.

Details

Date posted

27 October 2025

Pay scheme

Agenda for change

Band

Band 4

Salary

£27,485 to £30,162 a year pro rata

Contract

Permanent

Working pattern

Full-time, Part-time

Reference number

342-BR174-1025

Job locations

Bradley Stoke (Bristol) or Whitchurch (Bristol)

Bristol

BS32 4QJ