Band 3 Support Receptionist - Bristol

Job summary

Band 3: SUPPORT RECEPTIONIST

Support for sites based in North and Central Bristol

An opportunity has arisen for a Front of House Support Receptionist to join our friendly administration team.

Our receptions are open & staffed between 09:00 and 17:00 Monday to Friday. There can be no variation of these hours.

The post holder will be required to provide cover for reception/post room duties at SFM West Admin North sites. Support for West Admin North controls Assurances

Sites include

• Gloucester House at Southmead Hospital.
• The Greenway Centre in Southmead, Bristol.
• Campbell House, a Central Bristol location just behind the Bristol Royal Infirmary.
• FM Hub, Chapel Way St Anne's, Bristol.
• Speedwell Clinic, Whitefield Road, Bristol.

Right to Work in the UK: This position is not eligible for Skilled Worker visa sponsorship. Applicants must already hold the legal right to work in the UK at the time of application, as the organisation is unable to support sponsorship for this post.

Main duties of the job

Training at each base will be provided in respect of the role and on bespoke systems i.e. room bookings.

The role will provide a central point of contact for the building or site, as well as provision of front of house reception & post room duties. You will be dealing directly with members of the public, carers, services users and their families.

Some understanding of mental healthcare service provision is desirable.

Previous experience of working in a reception environment is required; there will be administrative tasks within the role requiring PC skills.

We are looking for excellent communication and organisational skills together with a confident and pleasant telephone manner. Attention to detail and ability to multitask under pressure are skills that are vital in this busy role.

About us

We are the lead provider of healthcare for people with serious mental illness, learning disabilities and autism across Bath and North East Somerset (BaNES), Swindon and Wiltshire, and Bristol, North Somerset and South Gloucestershire.

We aim to provide High Quality, Compassionate Care everywhere, every day. This means our services will be safe, clinically effective and provide a positive all round experience for our patients, families and carers. And we believe passionately in treating everyone with kindness, respect and empathy.

Key to this is providing a supportive and safe environment for our 4,000 staff where we all feel welcome and able to do the best we can for those we support. Our staff and teams work incredibly hard delivering services across more than 90 locations, covering 2,200miles, to more than 1.8million people.At AWP we actively encourage applicants from all backgrounds; we are particularly keen to encourage applications from people from Black, Asian and minority ethnic backgrounds, those with disabilities and from the LGBTQ+ community. We want people to bring their unique blend of experiences, backgrounds, perspectives and knowledge to AWP, as diversity makes us stronger.

Details

Date posted

03 September 2026

Pay scheme

Agenda for change

Band

Band 3

Salary

£25,760 to £27,476 a year

Contract

Fixed term

Duration

12 months

Working pattern

Full-time

Reference number

342-EFM045-0926

Job locations

Gloucester House

Southmead Hospital

Bristol

BS10 5NB

United Kingdom