A192 Receptionist - Cheltenham

As the first point of contact for the College, you'll provide a warm, professional welcome to students, staff, visitors and contractors, helping create a safe, friendly and well-organised environment. You'll support the day-to-day running of Reception by managing enquiries, maintaining accurate records and providing administrative support to the Estates team. You'll also help coordinate site services, respond to emergencies, and ensure College procedures are followed to keep everyone safe. As Duty Manager when required, you'll make informed decisions, coordinate responses to incidents, and work closely with colleagues and external agencies to support the smooth and safe operation of the campus.

About You

• Experience providing excellent customer service in a front-of-house or reception role.
• Good administration skills and confidence using Microsoft Office and other computer systems.
• Able to work independently and use your initiative.
• Confident handling challenging situations in a calm and professional way.

To find out more information about our benefits and the role, please refer to the supporting documents below.

Please note, we are unable to offer sponsorship for this role.

Key search words: Reception, Customer Service, Duty Manager

How to apply:

Please review the Job Description and further details on our safer recruitment screening process to find out more about this role and apply online to join our team by clicking on Apply Now.