Insight Assistant

To support the delivery of quantitative and qualitative research projects through data processing, analysis, quality assurance, reporting and insight generation activities. The role works closely with Insight Managers and Insight Leads to ensure research outputs are produced accurately, efficiently and to agreed quality standards, contributing to the delivery of actionable insights and the effective operation of the Insight function.

Key accountabilities:

Project Delivery & Coordination

• Support the day-to-day running of research projects from set-up through to delivery

• Coordinate timelines, manage fieldwork logistics.

• Monitor project progress to ensure deadlines and quality standards are met

Research Design

• Assist in designing quantitative surveys and questionnaires

• Support the creation of qualitative discussion guides and research materials

• Ensure research instruments are clear, robust, and aligned to client objectives

Fieldwork & Data Management (Strong “Doing” Focus)

• Survey/screener scripting

• Manage and monitor fieldwork to ensure quality and representativeness
  
  
• When required help coordinate the recruitment/briefing of participants for qualitative research (online focus groups, interviews)

• Clean and prepare datasets for analysis (e.g. checking logic, consistency, missing data)

• Validate and sense-check data tables to ensure accuracy and reliability

For full job description, please see role profile attached.

Skills, qualifications, and experience

Essential

• Bachelor’s degree (or equivalent experience) in a relevant field such as Business, Psychology, Sociology, Economics, or similar.

• Good numerical skills with confidence working with data at a basic level.

• Strong attention to detail and ability to work accurately.

• Good organisational skills and ability to manage own workload.

• Clear written and verbal communication skills.

• Working knowledge of Excel and PowerPoint

• Demonstrable experience working in a team-based or client-focused environment

• Demonstrable experience of analysing quantitative and/or qualitative data and translating findings into clear, evidence-based outputs for different audiences.

Desirable

• Demonstrable experience or exposure to market research (e.g. coursework, internship, placement, or early career role).

• Working knowledge of surveys or qualitative research approaches.

• Working knowledge of working with data, including basic data cleaning or data checking activities.

Pacakge

Salary - £27,500 - £30,000 DOE

• Purpose-driven work in a charity-led organisation connecting people to education and opportunity

• Internal training, mentoring, and access to industry-recognised certifications through our development academies

• Hybrid working model built on trust and flexibility, with a 35-hour week and flexible contracts

• 30 days annual leave, 3 concessionary days over Christmas, bank holidays, and the option to purchase additional leave

• Everyday wellbeing support through Perkbox, offering discounts and wellness tools

• Onsite facilities including a subsidised gym, café, and free parking at our Cheltenham office

• Inclusive culture supported by employee networks, wellbeing champions, and Mental Health First Aiders

• Recognition and reward through our quarterly employee scheme and an ex-gratia bonus for going above and beyond

If you have any questions and would like to find out more about the role before applying please email the Talent Acquisition team via careers@ucas.ac.uk and one of us will be in touch.

How to apply

Please visit our website by clicking on the Apply Now button to see vacancies and to download and complete our application form.