Customer Assistant - Cafe - Cheltenham
Cheltenham
Contract type Permanent
Position type Part Time
Salary £13.41 p/h + £3.00 p/h unsocial premium
Closing date: 27th May 2026
Everyone is welcome at M&S. No exceptions. It’s your background, abilities and differences that make you, uniquely you. And when you’re part of M&S, that individuality has the potential to make waves.
Work Pattern
Sunday 09:00-17:00
Monday 04:30-12:30
Tuesday 04:30-12:30
Monday 04:30-12:30
Tuesday 04:30-12:30
Saturday 10:30-18:30
Under 18 disclaimer
This job role involves working early mornings and this means we can’t consider applications from anyone under the age of 18. This is to comply with the relevant health and safety legislation and to keep our colleagues safe in the workplace.
Please note that the + £3.00 p/h unsocial premium is only added on any hours worked between 22:00-06:00
Join our team in the M&S Café – the heart of our store and a place where customers come to recharge. This is a hands-on, high-pressure role for those who can handle pace, stay calm under pressure, and still deliver warm, five-star service.
You'll be a brand ambassador, making great food and drink recommendations while ensuring the café operates smoothly, even during the busiest periods.
Being digitally confident is essential. You’ll use our tools to take and fulfil orders fast, keeping customers moving and satisfied.
Efficiency and effectiveness are key aspects of your role. You’ll maintain impeccable food safety standards while juggling orders and queues.
At M&S, our customers don’t wait. You’ll be fast and relentlessly focused on delivering quality under pressure while focusing on delivering five-star service.
Teamwork matters. You’ll support colleagues and contribute to a high-performance culture that meets customer needs – no matter how hectic it gets.
Flexibility is also vital. You’ll adapt quickly, working where needed with pace.
It’s intense but, for the right person, incredibly rewarding. Are you ready for it? Take Your Marks and apply today.
To apply, please click on button below. You may need to 'Search and Apply' using relevant search criteria and the correct branch location. We do our best to keep our website as up to date as possible but if the advertiser is no longer advertising the role, you will not be able to apply. Please do not hesitate to let us know if this is the case. Please state you saw this advert on GlosJobs when applying.
