Tesco Colleague - Phone Shops - Cheltenham Superstore
Cheltenham
Tesco UK • Cheltenham • Permanent • Working hours 16.25 • Apply by 18-Aug-2026
About the role
Availability Window
Days From time To time
Sun 10:00:00 16:00:00
Tue 08:00:00 18:00:00
Sat 09:00:00 17:00:00
Customers are at the centre of everything we do. Working in our stores means variety, teamwork, and plenty of daily challenges. You'll meet great people, learn new skills, and be part of an inclusive team. Whether you want stability, flexibility, or a chance to grow your career, this role could be a great fit.
Tesco Phone Shop Colleague pay starts at £13.70 per hour, rising to £14.97 in stores within the M25. Some locations may offer additional payments. We guarantee a minimum of 12 hours per week.
Your contracted hours will be scheduled within the availability windows shown, with at least 3 weeks notice of your shifts. If your availability is close to what we're looking for, we still encourage you to apply.
What is in it for you
Holiday starting at 20 days plus a personal day, rising to 22 days after 12 months (plus Bank Holidays)
Flexible working available from day one
10% off with your Colleague Clubcard, rising to 15% on payday weekends, with a second card to share with family
Free wellbeing services to support your mind, body and life
Life cover worth five times your pay and an awardwinning pension with matching contributions up to 7.5%
A range of benefits to choose from, including discounts, shares and cycletowork schemes
Uniform provided, plus policies to support you through lifes key moments
You will be responsible for
Providing friendly, natural service and getting to know your customersÂ
Providing flexible support across the Phone Shop and wider store, including helping customers choose the right mobile products and services, completing phone and contract setups, and supporting customers with a range of tech queries.
Making customer focused decisions and completing key store routines
Understanding how your role supports great service, strong sales, waste reduction and overall store performance
You will need
A passion for delivering great service, greeting every customer with a smile, and serving them with pride while helping them find the right mobile products and solutions.
The ability to build rapport quickly so customers leave feeling confident, supported, and having had a great experience in the Phone Shop.
The initiative to make the right decisions for customers, whether youre solving a tech query, recommending a product, or supporting with a contract setup.
A positive, teamfocused approach, communicating openly, working well with colleagues across the store, having fun, and celebrating success together.
About us
Tesco's vision is to be every customer's favourite way to shop. Our purpose is to serve customers, communities and the planet a little better every day by acting responsibly and sustainably.
We're committed to diversity, equity and inclusion, and want everyone to feel represented and able to be themselves, Everyone's Welcome.
We also understand that life varies for each of us, so we're always open to conversations about flexible working. Talk to us during your application about how we can support you.
We are proud to have been accredited Disability Confident Leader, and we are committed to providing a fully inclusive and accessible recruitment process.
To apply, please click on button below. You may need to 'Search and Apply' using relevant search criteria and the correct branch location. We do our best to keep our website as up to date as possible but if the advertiser is no longer advertising the role, you will not be able to apply. Please do not hesitate to let us know if this is the case. Please state you saw this advert on GlosJobs when applying.
