Retail Trading Assistant

About The Role
We are looking for a proactive individual to join our busy trading team at Slimbridge Wetland Centre.

The successful applicant will provide a warm and informative welcome to all our visitors and will work to maximise sales and membership recruitment. You will have a passion for exceptional customer service, and will contribute to the delivery of agreed targets, helping generate profits that support the conservation work of WWT.

This 5 hour post, covering weekend working, mainly in our retail shop area where you will be serving both members and non-member visitors, whilst keeping our shop fully stocked and offering assistance to visitors on optics sales. Full optics training will be provided.

When visiting our website, you will notice the position is referred to as Trading Assistant. This is how the role is known internally at WWT.

About You
You will:

• Have excellent customer service skills
• Accurate and responsible cash handling
• Have the ability to manage and respond to customer feedback as appropriate

You will ideally have:

• Experience of working in a trading/commercial environment
• Experience of working in a team
• Experience of working with an EPOS till system (full training will be given)
• Experience of working with a food safety management system (FSMS)
• Experience of handling cash

Please view the full job description for all the responsibilities and specifications for the role.

About Us
We’re WWT, and we’re on a mission to restore the super-powered ecosystems we call wetlands. There’s never been a more important moment for our work, and we’ve got some phenomenal people on the case.

Whether they’re taking a new visitor under their wing, or conducting ground-breaking research further afield, our team are second to none. And there’s nothing we love more than watching them soar.

Whatever you do here, you’ll be helping to restore wetlands and unlock their power. So, the only question left is, what role will you play?

Why you’ll love working at WWT

• Wake up every day knowing your work is helping to restore wetlands, and our world
• Be surrounded and inspired by our team of passionate, dedicated people
• 33 days annual leave (which goes up to 38 days after 5 years of service) – this includes bank holidays and you have flexibility to take those days whenever you want
• Free entry to all our wetland centres, including your family
• Free car parking and secure bike storage areas
• Colleague discount on shopping and memberships
• Cycle to work scheme
• Contributory pension scheme
• Life Assurance of three times your salary, for peace of mind for your loved ones
• Independent personal, workplace and financial advice from our Employee Assistance Programme

WWT is an equal opportunities employer and all applications will be considered solely on merit.

For more information, and to apply for the role, please visit our website by clicking on the Apply Now button.

Registered Charity Number England & Wales, no 1030884 and Scotland, no SC039410