Parts Advisor

PARTS ADVISOR
Location: Gatwick
Salary: £32,500 Basic Salary + Bonus
Hours: Monday to Friday, 8:00am - 5:00pm Saturday 8:00am - 2:00pm (Rota)
Job Type: Full-Time, Permanent

Looking for a role where your parts knowledge is valued, your customer service skills are recognised, and your career can continue to progress?
If you're an experienced Parts Advisor looking to join a successful main dealership, this is an excellent opportunity to become part of a professional and supportive team. Offering a competitive salary, bonus scheme, and one of the strongest benefits packages in the industry, this is a business that invests in its people and provides genuine opportunities for long-term career development.
Whether your experience comes from a dealership parts department or a busy automotive environment, you'll play a key role in ensuring the workshop, trade customers, and retail customers receive an efficient and professional parts service every day.

WHAT'S IN IT FOR YOU?
£32,500 Basic Salary
Bonus Scheme
Competitive Salary with Structured Pay Progression
Generous Annual Leave Increasing with Length of Service
Enhanced Family Leave, Including 6 Months' Full Pay for Maternity & Adoption Leave
Two Weeks' Full Pay for Paternity Leave
Discounted Technology Purchases
Eyecare Vouchers
Smart Health - 24/7 GP Access
Dental Insurance
Optional Critical Illness Cover
Free Will Writing Service
Flexible Life Assurance & Partner Life Assurance
Discounted Gym Memberships
Travel Insurance
Home & Technology Vouchers
Beyond Card & Exclusive Retail and Lifestyle Discounts
Ongoing Training & Career Development
Full-Time, Permanent Position

THE ROLE
As a Parts Advisor, you'll be responsible for delivering an efficient parts service to the workshop, trade customers, and retail customers while ensuring stock is accurately managed and customers receive outstanding service.
Key responsibilities include:
Supplying parts to the workshop, trade customers, and retail customers
Working across both the front and back parts counters
Ordering vehicle parts and accessories efficiently
Managing stock levels and maintaining accurate inventory control
Processing customer orders accurately and promptly
Handling a high volume of inbound telephone and email enquiries
Identifying the correct parts using the dealership management system
Building strong relationships with customers and colleagues to deliver exceptional service
Maximising parts sales through effective customer communication and product knowledge

ABOUT YOU
We're keen to hear from candidates who can demonstrate:
Previous experience as a Parts Advisor within the automotive industry
Experience working with both trade and retail customers
Knowledge of Kerridge, 1Link, Pinnacle or a similar Dealer Management System
Strong customer service and communication skills
A confident and proactive approach to sales
Excellent organisational skills and attention to detail
The ability to work effectively in a fast-paced environment
Full UK Manual Driving Licence (subject to licence checks)
Alternative job titles may include: Parts Advisor, Automotive Parts Advisor, Parts Consultant, Parts Sales Advisor, Parts Specialist, Trade Parts Advisor or Automotive Parts Representative.

APPLY TODAY
This is an excellent opportunity to join a well-established dealership that values its employees, rewards performance, and offers outstanding benefits alongside genuine opportunities for career progression.
If you're an experienced Parts Advisor looking for your next challenge, we'd love to hear from you.

Interested in finding out more? Apply today or contact Howard at Auto Skills for a confidential discussion about this Parts Advisor opportunity, quoting job reference 54243.