Fees Supervisor
Cheltenham
Role Overview:
Reporting to the Director of Finance and the Finance Manager, the Fees Supervisor will have responsibility for creating, co-ordinating and delivering the work plan for College’s Fees Billing function and will have a strong focus on parental communication and the development of strong working relationships with both internal and external stakeholders. This role requires a highly organised individual with strong attention to detail, excellent communication skills, and the ability to work efficiently within a busy, fast-paced environment.
Hours: This is a full-time, full-year position working 37.5 hours per week, Monday to Friday.
Salary: Up to £32,000 per annum
Key Responsibilities:
A full list of duties can be found in the job description on our website, but key responsibilities/attributes will include:
- Preparing the annual workplan for the Fees department to ensure all core tasks within the function are planned and co-ordinated to deadline
- Lead the year-end/ new academic year rollover process by developing and implementing the work plan to achieve this
- Supervision of the Fees Assistant
- Leading the process to ensure termly billing is achieved accurately and to deadline
- maintaining an accurate fees ledger
- Fees related parental communication – manage the Fees department email accounts and ensure queries are dealt with promptly and professionally. Direct telephone conversations with parents to resolve queries.
- Direct debits – preparing, reviewing and processing all fee collection direct debits in compliance with BACs rules.
- Fees payments and reconciliations
Person specification
- Proven experience/ has had responsibility for the effective operation of a finance-related function, with minimal supervision.
- Excellent organisational skills with an ability to manage multiple tasks.
- Strong communication skills, both written and verbal.
- High attention to detail and accuracy.
- Ability to handle sensitive financial information with confidentiality.
- A proactive and problem-solving mindset.
- Ability to work under pressure and meet deadlines.
- Experience of the following (or equivalent): iSAMs, Pass and Evolve would be an advantage but is not essential.
- Excellent keyboard and IT skills, including, Office 365, Word, Excel, desirable, Email.
Benefits:
- An extensive buffet lunch is included during term time
- Free membership for the College gym and pool, plus heavily discounted membership for family/partners
- Inclusion in College's executive pension scheme after probation
- Discounts at many local retailers/eateries and more.
Closing date for applications is: Monday, 15 September
Interviews are planned to take place in the week commencing: between Tuesday 23rd and Thursday 25th September.
How to apply
Please click on the application link to submit an application form. Within the application form, you will have the opportunity to upload a Covering Letter outlining your interest/suitability for the post. Alternatively, you can supply this information on the Supporting Statement section of the application form.
Salary: £30,000-£32,000
Hours Per Week: 37.5