Medical Secretary, Band 3

Job summary

To provide an efficient, confidential and professional medical secretarial service within the Rheumatology team based at Gloucester Royal Hospital and Cheltenham General Hospital. This role is to support one of our Rheumatology consultants whilst their secretary is on long-term sick leave for 9 months; this will also include supporting the registrar and clinical fellow staff under this consultant. Good communication with patients, relatives, general practitioners and other hospital staff is essential to ensure a proficient, high-quality service for patients and clinicians. The ability to work on your own initiative but also to be a good team player will also be a key attribute. The post-holder will report to the Secretary Supervisor.

Main duties of the job

Whilst the organisation and structure within specialities/divisions may vary the specific remit of this role will include:

Typing correspondence to patients, GPs, medical staff and any other required addressee following clinical attendance or other patient contacts using digital dictation or via Dragon voice recognition

Typing detailed medical reports when necessary

Ensuring incoming post and results is sorted, any appropriate action taken and passed to the clinician on a daily basis

Ensuring that any vacant slots are fully utilised and acted upon, including informing the Booking Office, to maximise capacity

Booking investigations as requested by the clinical team, including negotiation of dates with the patients and creating correspondence if appropriate

Deal with enquiries by letter/e-mail/telephone from patients, GP's, other hospitals, police, solicitors (via legal department), other consultants and management

Organisation of procedures in negotiation with the clinical staff and patients as requested by the secretary supervisor. This includes identifying potential dates with the clinical team, negotiation of dates with the patient and any additional co-ordination of staff, equipment, stock, facilities, external support (company representatives) and paperwork.

Carrying out regular review and administrative validation of the clinician's return outpatient wait list.

About us

We take pride in placing people at the centre of everything we do, working together as a united team. Driven by a shared ambition to continually grow, develop, and learn, we recognise and value every contribution. By combining our experience and skills, we not only support our vibrant, diverse communities, but also support one another.

With a team of over 9,000 employees, we are proud to be the largest employer in Gloucestershire and rank among the top 10 largest Trusts in the South West region. By joining our Trust, you will benefit from an excellent package that includes exclusive benefits, flexible working opportunities and the chance to gain valuable experience in one or both of our innovative hospitals.

As well as generous annual leave allowance, you will have access to the excellent NHS pension scheme, competitive bank rates, discounts at local shops and restaurants, access to two on-site nurseries, discounted public transport, reward and recognition and a range of health and wellbeing initiatives to support you.

Details

Date posted

25 June 2026

Pay scheme

Agenda for change

Band

Band 3

Salary

£25,760 to £27,476 a year (pa pro rata if part-time)

Contract

Fixed term

Duration

9 months

Working pattern

Full-time

Reference number

318-26-T0421

Job locations

Gloucestershire Royal Hospital

Gloucester

GL1 3NN

United Kingdom

For further information and to apply, click on the APPLY BUTTON at the bottom of this advert, then click on CONTINUE to view the supporting documents or apply online.