Salesforce Administrator (App Builder)

To work with the CRM team and users across the business to maintain, develop and improve the UCAS Salesforce environment. This will involve declarative configuration of the platform, demoing new features to users, supporting users, supporting go-live of new features and working with UCAS’s core IT partner in their ongoing operation.

Key accountabilities:

• Delivery of Salesforce software solutions primarily using Salesforce declarative configuration.

• Provide technical input and innovation, while collaborating with the rest of the scrum team on the development of solutions.

• Carry out “BAU” support activities on behalf of our users.

• Configure solutions in line with our admin standards and industry best practice

• Deploy features using standard tooling such as Changesets, SFDX, git, etc.

• Develop and prototype investigations or spikes to assist in the delivery of features.

• Ensure the delivery of high-quality products through techniques such as test-driven development, pair programming, and code review.

• Contribute to the ongoing improvement of the scrum team through agile retrospective ceremonies.

Skills, qualifications, and experience

• Significantly experienced Salesforce administrator.

• Salesforce certified

     · Certified Administrator – essential

     · Certified Platform App Builder – essential

• Experience of working with end users to understand requirements and express them in Salesforce configuration

• Solid understanding with custom objects, page layouts, profiles, permissions, workflows, approval processes, flows and flow triggers.

• Excellent knowledge of Salesforce.com technical architecture.

• Experience of developer deployment tools (SFDX, git, bamboo, etc.) would be highly beneficial, although training will be provided.

• Experience of agile delivery methodology would be useful but not essential

• Strong written and verbal communication skills.

• Strong collaboration skills to facilitate the development of high-quality products in line with the product owner’s requirements.

• A keen desire to gain further certification with an interest in Data 360.

• Ability to read Apex, along with a demonstrable interest in gaining Salesforce developer skills would be advantageous

Pacakge

Salary up to £45,000

· Purpose-driven work in a charity-led organisation connecting people to education and opportunity

· Internal training, mentoring, and access to industry-recognised certifications through our development academies

· Hybrid working model built on trust and flexibility, with a 35-hour week and flexible contracts

· 30 days annual leave, 3 concessionary days over Christmas, bank holidays, and the option to purchase additional leave

· Everyday wellbeing support through Perkbox, offering discounts and wellness tools

· Onsite facilities including a subsidised gym, café, and free parking at our Cheltenham office

· Inclusive culture supported by employee networks, wellbeing champions, and Mental Health First Aiders

· Recognition and reward through our quarterly employee scheme and an ex-gratia bonus for going above and beyond

If you have any questions and would like to find out more about the role before applying please email the Talent Acquisition team via careers@ucas.ac.uk.

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How to apply

Please visit our website by clicking on the Apply Now button to see vacancies and to download and complete our application form.