Supervisor - 2 Posts

Reports to: Line Manager

Job Summary

To support the Company in delivering a flexible service to clients living in the community and supporting a staff team. Promote Severn Sunrise Home Care to the wider public. Carry out routine and bespoke tasks to ensure the company is compliant in regulatory requirements under the direction of the Line Manager.

Salary & Working Hours

• Approximately 15 hours per week plus on-call.
• Hourly rate £13.20 per hour
• On-call retainer £20 weekdays and £30 weekends

Duties and Responsibilities

To act as a positive role model for care staff, to always be aware of health and safety and ensure a high
standard of care delivery

To undertake risk assessments of the working environment for clients and staff, this includes the care
environment and all equipment

To support care staff and assess/undertake conduct and competency observations within the
community. This will include undertaking the relevant feedback, review and investigations to ensure
smooth delivery, at the request of the Line Manager.

Set up new care packages in line with company and regulatory requirements to ensure they are ready
for service delivery

Assess, reassess and amend client’s risk and care needs assessments where changes have been notified to the office and ensure accurate written records are kept of all situations and filed appropriately

Undertake on call duties on a rota basis

To always observe confidentiality of both client and staff

To attend regular meetings within the office and care teams

To routinely attend clients reviews as requested by the Line Manager

Promote a good team working environment and opportunities for service improvement within the care
team

Support Line Manager with investigation, fact finding and document retrieval in the event of any
complaints or unsatisfactory service delivery

Ensure compliance with policy and working procedures and maintain records

Undertake regular training and development and maintain a current knowledge of social care legislation
and local services. You must be prepared to adapt you practices and support others to respond to
necessary changes in a positive way

Undertake duties linked to Severn Sunrise Home Care regulatory requirements as directed by the Line
Manager

To provide cover for the Co-ordinator as and when required

To provide hands on care delivery for all care services the company operates.

Person Specification

• An understanding of CQC regulations in relation to domiciliary care
• Effective communication skills
• Knowledge of office operating systems
• Experience of working on computers and use of Microsoft software packages
• A proficient skill based in the workings of Staff Plan Roster
• Ability to be flexible in working approach
• In depth knowledge of the care in the community
• Demonstrate a professional working attitude
• Demonstrate commitment to Continual Professional Development
• Ability to handle and resolve recurring problems or seek advice from Registered Manager

The post holder should hold a relevant Level 3 qualification or be willing to undertake within 6 months
of appointment

Must be a car driver

DBS

Please click on Apply Now and email your CV and covering letter.