Band 2 Bank Switchboard Operator - Callington Road Hospital

Job summary

We are recruiting to our Switchboard team at Callington Road Hospital, which provides a switchboard function and some administrative services to Avon and Wiltshire Partnership (AWP) staff, service users, interdependent organisations and the general public.

This is a Bank post so would best suit somebody looking to work part time on a flexible basis or to supplement their existing income.

The ideal candidate would be looking for 2-3 shifts per week, although all availability will be considered. Please indicate preferred shifts and likely availability in the body of your personal statement.

Main duties of the job

The post holder will provide advice and information as appropriate over the telephone to the Trust's internal and external customers, in accordance with operating procedures. The role will include collation and escalation of essential information as necessary, administrative services to internal customers, and general switchboard enquiries as appropriate and in accordance with operating procedures.

About us

We are the lead provider of healthcare for people with serious mental illness, learning disabilities and autism across Bath and North East Somerset (BaNES), Swindon and Wiltshire, and Bristol, North Somerset and South Gloucestershire.

We aim to provideHigh Quality, Compassionate Careeverywhere, every day. This means our services will be safe, clinically effective and provide a positive all-round experience for our patients, families and carers. And we believe passionately in treating everyone with kindness, respect and empathy.

Key to this is providing a supportive and safe environment for our 4,000 staff where we all feel welcome and able to do the best we can for those we support. Our staff and teams work incredibly hard delivering services across more than 90 locations, covering 2,200miles, to more than 1.8million people.

At AWP we actively encourage applicants from all backgrounds; we are particularly keen to encourage applications from people from Black, Asian and minority ethnic backgrounds, those with disabilities and from the LGBTQ+ community. We want people to bring their unique blend of experiences, backgrounds, perspectives and knowledge to AWP, as diversity makes us stronger.

Details

Date posted

05 June 2026

Pay scheme

Agenda for change

Band

Band 2

Salary

£25,272 a year per annum, pro rata

Contract

Bank

Working pattern

Flexible working, Home or remote working

Reference number

342-BASO-0626

Job locations

Callington Road Hospital

Marmalade Lane, Brislington

Bristol

BS4 5BJ

United Kingdom