Telesales Executive

What’s in it for you?

• Basic salary of £28,000–£30,000 depending on experience
• Salary review following successful completion of the 6-month probationary period
• OTE bonus structure based on sales performance
• Opportunity to progress into Business Development and Account Management
• Clear career development pathway within a growing sales team
• Coaching and support to help you achieve your targets
• Team-based, performance-led working environment

Must have’s

• Minimum of 2 years’ telesales or new business sales experience
• Strong and confident telephone manner
• Proven experience working towards sales targets and KPIs
• Self-motivated, driven and commercially focused approach
• Strong communication and relationship-building skills
• Comfortable making proactive outbound calls
• Good organisation and attention to detail
• Ability to manage multiple opportunities and prioritise workloads
• Strong IT skills, particularly Microsoft Excel and CRM systems
• Stable and consistent employment history
• Ambitious attitude with a genuine desire to progress within sales

Nice to have’s
Previous B2B sales experience
Experience following up and converting quotations
Experience using Sage CRM or similar systems
Experience within facilities management, electrical compliance, testing or a related commercial service environment

So, what will you be doing?

• Making proactive outbound calls to existing and prospective customers
• Following up quotations and outstanding opportunities to maximise conversion
• Developing and maintaining strong customer relationships
• Identifying additional sales opportunities and promoting relevant services
• Responding to inbound sales enquiries professionally and promptly
• Managing a personal pipeline of sales opportunities
• Re-engaging previous, dormant and lapsed customers
• Preparing accurate quotations where required
• Maintaining accurate customer and opportunity information within the CRM
• Working consistently towards agreed sales targets, activity levels and KPIs
• Working closely with Business Development Managers and the wider sales team
• Participating in regular sales meetings, reviews and performance discussions
• Identifying opportunities to improve productivity, conversion rates and customer satisfaction
• Taking ownership of individual performance while contributing to wider team results

Helpful extras
The role offers a clear progression pathway from Internal Telesales Executive into Business Development and potentially Account Management
Progression is based on performance, achievement of KPIs, commercial development and increased responsibility
Regular coaching and support will be provided to help you achieve agreed objectives
Bonus potential ranges from approximately £250 per month for Sales Executives to around £1,000 per month for Business Development Managers, with higher earnings possible for exceptional performance

Interested? Send your CV to Liv at i2i Recruitment today!

Our mission of ‘Making Recruitment Personal’ also means making recruitment fair. As a result, we are committed to reviewing every application with a sense of diversity and inclusion. We strive to personally connect with each applicant, but due to the number of applications we receive, this is not always possible. We will still aim to update you on your application, regardless of if it’s successful.